Update Rollup 3 for System Center 2012 R2 Operations Manager

Introduction
This article describes the issues that are fixed in Update Rollup 3 for Microsoft System Center 2012 R2 Operations Manager. Additionally, this article contains the installation instructions for Update Rollup 3 for System Center 2012 R2 Operations Manager and UNIX/Linux Management.

Issues that are fixed in this update rollup

Operations Manager

  • A deadlock condition occurs when a database is connected after an outage. You may experience this issue may when one or more HealthServices services in the environment are listed as Unavailable after a database goes offline and then comes back online.
  • The Desktop console crashes after exception TargetInvocationException occurs when the TilesContainer is updated. You may experience this issue after you leave the console open on a Dashboard view for a long time.
  • The Password expiration monitor is fixed for logged events. To make troubleshooting easier, this fix adds more detail to Event IDs 7019 and 7020 when they occur.
  • The Health service bounces because of high memory usage in the instance MonitoringHost: leak MOMModules!CMOMClusterResource::InitializeInstance. This issue may be seen as high memory usage if you examine monitoringhost.exe in Performance Monitor. Or, the Health service may restart every couple of days , depending on the load on the server.
  • The Health service crashes in Windows HTTP Services (WinHTTP) if the RunAs account is not read correctly.
  • Windows PowerShell stops working with System.Management.Automation.PSSnapInReader.ReadEnginePSSnapIns. You may see this issue as Event ID 22400 together with a description of "Failed to run the Powershell script."
  • The PropertyValue column in the contextual details widget is unreadable in smaller widget sizes because the PropertyName column uses too much space.
  • The update threshold for monitor "Health Service Handle Count Threshold" is reset to 30,000. You can see this issue in the environment, and the Health Service Handle Count Threshold monitor is listed in the critical state.
  • An acknowledgement (ACK) is delayed by write collisions in MS queue when lots of data is sent from 1,000 agents.
  • The execution of the Export-SCOMEffectiveMonitoringConfiguration cmdlet fails with the error "Subquery returned more than 1 value.”
  • The MOMScriptAPI.ReturnItems method can be slow because a process race condition may occur when many items are returned, and the method may take two seconds between items. Scripts may run slowly in the System Center Operations Manager environment.
  • When you are in the console and click Authoring, click Management Pack, click Objects, and then click Attributes to perform a Find operation, the Find operations seems unexpectedly slow. Additionally, the Momcache.mdb file grows very large.
  • A delta synchronization times out on SQL operations with Event ID 29181.

    After you apply the hotfix mentioned in this article, you must add a registry subkey to fix this issue. To do this, add the following registry subkey on the server that is running System Center 2012 R2 Operations Manager:
    Registry location:
    HKEY_LOCAL_MACHINE\Software\Microsoft Operations Manager\3.0\Config Service

    DWORD name: CommandTimeoutSeconds
    DWORD Value:nn

    Note The default value for the nn placeholder is 30 seconds. Change this value to control the time-out for delta synchronization.

  • Operations Manager grooms out the alert history before an alert is closed.
  • The time-zone settings are not added to a subscription when non-English display languages are set. Additionally, time stamps on alert notifications are inaccurate for the time zone.
  • Web Browser widget requires the protocol (http or https) to be included in the URL.
  • You cannotaccess MonitoringHost's TemporaryStoragePath within the PowerShell Module.
  • System Center Operations Manager agents randomly time out when authenticating to the Gateway or Management Server because of domain controller or network performance issues. The time-out value was set to 1 second earlier. A fix was made to increase server time out to-20 seconds and client time out to 5 minutes.
  • The TopNEntitiesByPerfGet stored procedure may cause an Operations Manager dashboard performance issue. This issue may occur when a dashboard is run together with multiple widgets. Additionally, you may receive the following error message after a time-out occurs:
    [Error] :DataProviderCommandMethod.Invoke{dataprovidercommandmethod_cs370}( 000000000371AA78 )
    An unknown exception was caught during invocation and will be re-wrapped in a DataAccessException. System.TimeoutException: The operation has timed out.
    at Microsoft.EnterpriseManagement.Monitoring.DataProviders.RetryCommandExecutionStrategy.Invoke(IDataProviderCommandMethodInvoker invoker)
    at Microsoft.EnterpriseManagement.Presentation.DataAccess.DataProviderCommandMethod.Invoke(CoreDataGateway gateWay, DataCommand command)

Known issues for this update rollup

  • After you install this update rollup package on all roles on the server that is running System Center Operations Manager 2012 R2 (except on the Gateway role), the updates do not appear in the Add or Remove Programs item in Control Panel.
  • After you install this update rollup package, the version number of the console is not changed.
  • After you install this update rollup package on a web console, you receive the following error message in Internet Explorer:

    Server Error in '/OperationsManager' Application.
    To resolve this issue, close and then restart Internet Explorer.
  • Agent is not updated when you use Pending Patch view in the Operations Manager console.

    To work around this issue, deploy the update to agents by using the Repair option. To do this, expand Device Management in the Administration hierarchy, right-click Agent Managed, and then click Repair to repair the agents.
  • Agent is not updated when you install from the gateway computer.

    To work around this issue, copy the agent update from the SCOM server to the gateway computer.

    For example, copy KB2929891-amd64-Agent.msp from the following: \\SCOM Server\Program Files\System Center Operations Manager\Gateway\AgentManagement\amd64

    Then, copy KB2929891-amd64-Agent.msp to the following: \\SCOM Gateway\Program Files\System Center Operations Manager\Gateway\AgentManagement\amd64

    Deploy the update to agents by using the Repair option. To do this, expand Device Management in the Administration hierarchy, right-click Agent Managed, and then click Repair to repair the agents.
  • When you try to import Microsoft.SystemCenter.Visualization.Component.Library, the import fails because of missing dependencies.

    To resolve this issue, import Microsoft.SystemCenter.Visualization.Component.Library again.

UNIX/Linux update for System Center 2012 R2 Operations Manager

  • Slow results are returned when you run the Get-SCXAgent cmdlet or view UNIX/Linux computers in the administration pane for lots of managed UNIX/Linux computers.

    Note To apply this hotfix, you must have version 7.5.1025.0 or later of the UNIX/Linux Process Monitoring, UNIX/Linux Log File Monitoring, and UNIX/Linux Shell Command Template management pack bundles.

  • Accessing the UNIX/Linux computers view in the administration pane can sometimes trigger the following exception message:
    Microsoft.SystemCenter.CrossPlatform.ClientLibrary.Common.SDKAbstraction.ManagedObjectNotFoundException


    Note To apply this hotfix, you must have version 7.5.1025.0 or later of the UNIX/Linux Process Monitoring, UNIX/Linux Log File Monitoring, and UNIX/Linux Shell Command Template management pack bundles.

UNIX/Linux Management Pack Bundle Update

Changes to supported universal manageable operating systems
  • Ubuntu 14.04 LTS x86 and x64
Issues that are fixed
  • The Linux agent may not upgrade to a newer version if the omiserver.backup file in the "/etc/opt/microsoft/scx/conf/.baseconf/" folder is changed outside the package installation process.

How to obtain and install Update Rollup 3 for System Center 2012 R2 Operations Manager

Download instructions

Update packages for Operations Manager are available from Microsoft Update or by manual download.
Microsoft Update
To obtain and install an update package from Microsoft Update, follow these steps on a computer that has an applicable System Center 2012 R2 component installed:
  1. Click Start, and then click Control Panel.
  2. In Control Panel, double-click Windows Update.
  3. In the Windows Update window, click Check Online for updates from Microsoft Update.
  4. Click Important updates are available.
  5. Select the Update Rollup packages that you want to install and then click OK.
  6. Click Install updates to install the selected update packages.

Manual download of the update packages
Go to the following website to manually download the update packages from the Microsoft Update Catalog:


Installation instructions

Operations Manager
We recommend that you install this update rollup package by following these steps in the given order:
  1. Install the update rollup package on the following server infrastructure:
    • Management servers
    • Gateway servers
    • Web Console Server role computers
    • Operations Console role computers
  2. Apply SQL scripts. (See the installation information for the update.)
  3. Manually import the management packs.
  4. Apply the agent update to manually installed agents, or push the installation from the Pending view in the Operations console.
Note If the Connected MG/Tiering feature is enabled, you should first update the top tier of the Connected MG/Tiering feature.

To download the update rollup package and extract the files that are contained in the update rollup package, follow these steps:
  1. Download the update packages that Microsoft Update provides for each computer. Microsoft Update provides the appropriate updates according to the components that are installed on each computer. Or download from the update packages from Microsoft Update Catalog.
  2. Apply the appropriate MSP files on each computer.

    Note MSP files are included in the update rollup package. Apply all MSP files that relate to a specific computer. For example, if the web console and console roles are installed on a management server, apply the MSP files on the management server. Apply one MSP file on a server for each specific role that the server holds.

  3. Run the flowing Datawarehouse SQL script on the Datawarehouse Server against the OperationsManagerDW database:
    • UR_Datawarehouse.sql


    Note This script is located in the following path:

    %SystemDrive%\Program Files\System Center 2012 R2\Operations Manager\Server\SQL Script for Update Rollups
  4. Run the following Database SQL script on the Database server against the OperationsManagerDB database:
    • Update_rollup_mom_db.sql


    Note This script is located in the following path:

    %SystemDrive%\Program Files\System Center 2012 R2\Operations Manager\Server\SQL Script for Update Rollups

  5. Import the following management packs:
    • Microsoft.SystemCenter.TFSWISynchronization.mpb

      This management pack has the following dependencies:
      • Microsoft.SystemCenter.AlertAttachment.mpb

        Note Install this file from the System Center Operations Manager 2012 R2 Media.

    • Microsoft.SystemCenter.Visualization.Library.mpb
    • Microsoft.SystemCenter.Visualization.Component.Library.mpb
    • Microsoft.SystemCenter.Advisor.mpb
    • Microsoft.SystemCenter.Advisor.Internal.mpb
    • Microsoft.SystemCenter.2007.mp
Learn about how to import a management pack from a disk.

Note Management packs are included in the server component updates in the following path:

%SystemDrive%\Program Files\System Center 2012 R2\Operations Manager\Server\Management Packs for Update Rollups

UNIX/Linux update
This update must be installed on all computers that have the Operations Manager console installed. Additionally, to apply this hotfix, you must have version 7.5.1025.0 or later of the UNIX/Linux Process Monitoring, UNIX/Linux Log File Monitoring, and UNIX/Linux Shell Command Template management pack bundles.



Note Follow the installation instructions for Operations Manager - UNIX and Linux monitoring (Management Pack Update).

UNIX and Linux monitoring (Management Pack Update)
To install the updated monitoring packs and agents for UNIX and Linux operating systems, follow these steps:
  1. Apply Update Rollup 3 to your System Center 2012 R2 Operations Manager environment.
  2. Download the updated management packs for System Center 2012 R2.
  3. Install the management pack update package to extract the management pack files.
  4. Import the updated Microsoft.Unix.Library, Microsoft.Unix.LogFile.Library, Microsoft.Unix.Process.Library, Microsoft.Unix.ShellCommand, and library management packs that are relevant to Linux or UNIX platforms that you are monitoring in your environment.
  5. Import the updated management pack for each version of Linux or UNIX that you are monitoring in your environment.
  6. Upgrade each agent to the latest version by using either the Update-SCXAgent Windows PowerShell cmdlet or the UNIX/Linux Agent Upgrade Wizard in the Administration pane of the Operations Console.

Files that are updated in Update Rollup 3 packages

Operations Manager
File nameFile sizeFile version
Microsoft.SystemCenter.2007.mp423KB7.1.10226.1037
AgentConfigManager.dll 131KB7.1.10204.0
HealthService.dll3.16MB7.1.10204.0
HealthServiceMessages.dll1.34MB7.1.10204.0
MOMModules.dll2.49MB7.1.10204.0
Microsoft.EnterpriseManagement.Modules.PowerShell.dll94.6MB7.1.10204.0
Microsoft.Mom.DatabaseQueryModules.dll218KB7.5.3079.126
NetworkDiscoveryModules.dll384KB7.1.10226.1037
Microsoft.SystemCenter.Visualization.Library.mpb124KB7.1.10226.1037
update_rollup_mom_db.sqlNot applicableNot applicable
MOMConnector.dll686KB7.1.10204.0
Microsoft.SystemCenter.Advisor.mpb344KB7.1.10226.1037
Microsoft.SystemCenter.CrossPlatform.ClientActions.dll32.6KB7.5.1024.0
Microsoft.SystemCenter.CrossPlatform.ClientLibrary.ClientTasks.dll50.6KB7.5.1024.0
Microsoft.SystemCenter.CrossPlatform.ClientLibrary.Common.dll54.1KB7.5.1024.0
Microsoft.SystemCenter.CrossPlatform.ClientLibrary.CredentialManagement.dll51.6KB7.5.1024.0
Microsoft.SystemCenter.CrossPlatform.ClientLibrary.MPAbstractions.dll83.1KB7.5.1024.0
Microsoft.SystemCenter.CrossPlatform.ClientLibrary.WorkflowActivities.dll44.6KB7.5.1024.0
Microsoft.SystemCenter.CrossPlatform.ClientLibrary.Workflows.dll66.6KB7.5.1024.0
Microsoft.SystemCenter.CrossPlatform.UI.CL.Administration.dll1.19MB7.5.1024.0
Microsoft.SystemCenter.CrossPlatform.UI.CL.Common.dll130KB7.5.1024.0
Microsoft.SystemCenter.CrossPlatform.UI.OM.Core.dll23.6KB7.5.1024.0
Microsoft.SystemCenter.CrossPlatform.UI.OM.Integration.dll184KB7.5.1024.0
Microsoft.Mom.Common.dll242KB7.1.10226.1037
csdal.dll86.7KB7.1.10226.1037
MOMAgentInstaller.exe360KB7.1.10226.1037
Microsoft.EnterpriseManagement.Presentation.Controls.dll170MB7.1.10226.1037
Microsoft.EnterpriseManagement.Presentation.Controls.dll (Silverlight)170MB7.1.10226.1037
Microsoft.SystemCenter.Visualization.Component.Library.mpb284KB7.1.10226.1037
Microsoft.Mom.DatabaseQueryModules.dll218KB7.5.3079.126


UNIX/Linux update for Operations Manager
File nameFile sizeFile version
Microsoft.SystemCenter.CrossPlatform.ClientActions.dll33 KB7.5.1025.0
Microsoft.SystemCenter.CrossPlatform.ClientLibrary.ClientTasks.dll51 KB7.5.1025.0
Microsoft.SystemCenter.CrossPlatform.ClientLibrary.Common.dll55 KB7.5.1025.0
Microsoft.SystemCenter.CrossPlatform.ClientLibrary.CredentialManagement.dll16 KB7.5.1025.0
Microsoft.SystemCenter.CrossPlatform.ClientLibrary.MPAbstractions.dll19 KB7.5.1025.0
Microsoft.SystemCenter.CrossPlatform.ClientLibrary.WorkflowActivities.dll45 KB7.5.1025.0
Microsoft.SystemCenter.CrossPlatform.ClientLibrary.Workflows.dll67 KB7.5.1025.0
Microsoft.SystemCenter.CrossPlatform.UI.CL.Administration.dll1,226 KB7.5.1025.0
Microsoft.SystemCenter.CrossPlatform.UI.CL.Common.dll131 KB7.5.1025.0
Microsoft.SystemCenter.CrossPlatform.UI.OM.Core.dll12 KB7.5.1025.0
Microsoft.SystemCenter.CrossPlatform.UI.OM.Integration.dll96 KB7.5.1025.0


UNIX/Linux management pack update
File nameFile sizeFile version
Microsoft.AIX.5.3.mpb15,702KB7.5.1025.0
Microsoft.AIX.6.1.mpb15,717KB7.5.1025.0
Microsoft.AIX.7.mpb14,712KB7.5.1025.0
Microsoft.AIX.Library.mp31KB7.5.1025.0
Microsoft.HPUX.11iv2.mpb19,859KB7.5.1025.0
Microsoft.HPUX.11iv3.mpb19,785KB7.5.1025.0
Microsoft.HPUX.Library.mp31KB7.5.1025.0
Microsoft.Linux.Library.mp31KB7.5.1025.0
Microsoft.Linux.RedHat.Library.mp15KB7.5.1025.0
Microsoft.Linux.RHEL.4.mpb7,845KB7.5.1025.0
Microsoft.Linux.RHEL.5.mpb7,787KB7.5.1025.0
Microsoft.Linux.RHEL.6.mpb7,354KB7.5.1025.0
Microsoft.Linux.SLES.9.mpb3,784KB7.5.1025.0
Microsoft.Linux.SLES.10.mpb7,152KB7.5.1025.0
Microsoft.Linux.SLES.11.mpb4,684KB7.5.1025.0
Microsoft.Linux.SUSE.Library.mp15KB7.5.1025.0
Microsoft.Linux.Universal.Library.mp15KB7.5.1025.0
Microsoft.Linux.Universal.Monitoring.mp83KB7.5.1025.0
Microsoft.Linux.UniversalD.1.mpb14,059KB7.5.1025.0
Microsoft.Linux.UniversalR.1.mpb12,572KB7.5.1025.0
Microsoft.Solaris.9.mpb13,743KB7.5.1025.0
Microsoft.Solaris.10.mpb26,908KB7.5.1025.0
Microsoft.Solaris.11.mpb26,552KB7.5.1025.0
Microsoft.Solaris.Library.mp22KB7.5.1025.0
Microsoft.Unix.Library.mp83KB7.5.1025.0
Microsoft.Unix.LogFile.Library.mpb86KB7.5.1025.0
Microsoft.Unix.Process.Library.mpb98KB7.5.1025.0
Microsoft.Unix.ShellCommand.Library.mpb68KB7.5.1025.0


Patch GUIDs
Patch namePatch GUID
KB2965445-AMD64-Agent.msp{98D20EC9-A67B-4550-8E65-ADE5D160ED6F}
KB2965445-AMD64-Gateway.msp{69BF72C7-D12A-4C6D-A716-20951B6E6FCA}
KB2965445-AMD64-Server.msp{E16860BB-7C4B-4E3E-97B1-F0FC26C2C046}
EN
KB2965445-AMD64-ENU-Console.msp{20BAC591-17F4-4FB8-9293-1836C5CF4132}
KB2965445-AMD64-ENU-WebConsole.msp{33DB445F-B2F6-4288-8535-336AECD2D366}
CN
KB2965445-AMD64-CHS-Console.msp{A3736FFA-D562-4227-BD11-D2EE0B1E7CBB}
KB2965445-AMD64-CHS-WebConsole.msp{F33891B5-C930-478B-B129-727A4282469D}
CS
KB2965445-AMD64-CSY-Console.msp{5EB59ADA-8F2A-4E0D-89C2-7F81D63233A3}
KB2965445-AMD64-CSY-WebConsole.msp{5EB59ADA-8F2A-4E0D-89C2-7F81D63233A3}
DE
KB2965445-AMD64-CSY-Console.msp{5EB59ADA-8F2A-4E0D-89C2-7F81D63233A3}
KB2965445-AMD64-CSY-WebConsole.msp{F5A766D8-A50A-4B1C-B4F7-DD864FF2FF5D}
ES
KB2965445-AMD64-ESN-Console.msp{2ECC6DCC-F2D1-4BD8-A2E1-F8119AD43759}
KB2965445-AMD64-ESN-WebConsole.msp{C02E3717-1922-43A4-8CEE-51DB76C2D4E7}
FR
KB2965445-AMD64-FRA-Console.msp{79E7452A-F158-4DDA-820E-C9D5F854CC18}
KB2965445-AMD64-FRA-WebConsole.msp{1C08546D-CBF6-417C-8941-806ADD236127}
HU
KB2965445-AMD64-HUN-Console.msp{6E360512-02A2-4A0F-A313-F7D5C4D9F120}
KB2965445-AMD64-HUN-WebConsole.msp{0CD22D96-6F9D-4A2F-B4D6-2DD6E64267E9}
IT
KB2965445-AMD64-ITA-Console.msp{16565E31-4B63-4E99-B72D-0E3BADE49135}
KB2965445-AMD64-ITA-WebConsole.msp{569C001B-6F02-45B1-A913-59720ED8BEF2}
JA
KB2965445-AMD64-JPN-Console.msp{F720B6B1-2867-4B96-B35D-B8C7C88AA8D5}
KB2965445-AMD64-JPN-WebConsole.msp{699B0FC8-CC24-45FC-B26B-E2A41EB2EE63}
KO
KB2965445-AMD64-KOR-Console.msp{7E791418-39C7-429C-8655-F4B70E3EC584}
KB2965445-AMD64-KOR-WebConsole.msp{5A076784-4195-452D-BE02-1682D5392C5B}
NL
KB2965445-AMD64-NLD-Console.msp{9C526DEF-167F-482D-96D0-82F32517C1E3}
KB2965445-AMD64-NLD-WebConsole.msp{2BF9CD31-9B19-4B59-9C98-03552B49D335}
PL
KB2965445-AMD64-PLK-Console.msp{29B20394-F284-4B6F-8812-EE38D83A2D36}
KB2965445-AMD64-PLK-WebConsole.msp{021D4E19-0D86-4ADF-9CDF-D5FA241DC8F1}
PT-BR
KB2965445-AMD64-PTB-Console.msp{FFB3F35B-2F8B-48E6-B644-9AF84F0A8848}
KB2965445-AMD64-PTB-WebConsole.msp{9838E970-E36D-40EF-B6CB-C5567144996A}
PT-PT
KB2965445-AMD64-PTG-Console.msp{1A5BE6BD-16D5-48BD-8811-D3FE14E092ED}
KB2965445-AMD64-PTG-WebConsole.msp{56161CBF-C427-4D46-85A6-ADBFDD9D680D}
RU
KB2965445-AMD64-RUS-Console.msp{A167AA7D-5D7D-4519-95C6-839B023F5900}
KB2965445-AMD64-RUS-WebConsole.msp{B22E141B-AFD5-4F91-995C-97E199F923FC}
SV
KB2965445-AMD64-SVE-Console.msp{0F3ADC48-E1AE-4C3E-AB74-CD25F64D347E}
KB2965445-AMD64-SVE-WebConsole.msp{43EE5A83-84C2-4C5E-A19A-9CDA62F015DD}
TR
KB2965445-AMD64-TRK-Console.msp{BB53579F-F675-4A52-81FB-454B5C0DE0CC}
KB2965445-AMD64-TRK-WebConsole.msp{B5ECE4C9-4AE0-475A-B6F4-F09015833820}
TW
KB2965445-AMD64-CHT-Console.msp{90B0E4A8-3AA1-4C94-89A9-16EFEFA00FF4}
KB2965445-AMD64-CHT-WebConsole.msp{B66D6EEC-5CE5-4111-A3E9-32C4A206838D}
ZH-HK
KB2965445-AMD64-ZHH-Console.msp{717F6876-976D-4A21-AAD8-53E4777FC43A}
KB2965445-AMD64-ZHH-WebConsole.msp{38EF05C5-C218-481C-8482-A9695530D897}

Properties

Article ID: 2965445 - Last Review: 11/05/2014 18:01:00 - Revision: 5.0

Microsoft System Center 2012 R2 Operations Manager

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