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Photos taken by certain Android devices show blank value in Date taken field in Windows Explorer

This article describes an issue that occurs when you view the properties of the photos in Windows Explorer on a computer that is running Windows RT 8.1, Windows 8.1, Windows Server 2012 R2, Windows RT, Windows 8, or Windows Server 2012. You can resolve this issue by using the update in this article. Before you install this update, check out the Prerequisites section.
Symptoms
The "Date taken" information is not displayed in Windows Explorer for the photos that are taken by certain Android devices and transferred to a Windows-based computer. Therefore, you cannot sort those photos by "Date taken".

How to obtain this update

Important Do not install a language pack after you install this update. If you do, the language-specific changes in the update will not be applied, and you will have to reinstall the update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is available from Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 8.1DownloadDownload the package now.
All supported x64-based versions of Windows 8.1 DownloadDownload the package now.
All supported x64-based versions of Windows Server 2012 R2DownloadDownload the package now.
All supported x86-based versions of Windows 8DownloadDownload the package now.
All supported x64-based versions of Windows 8 DownloadDownload the package now.
All supported x64-based versions of Windows Server 2012DownloadDownload the package now.
Note The update for Windows RT 8.1 or Windows RT can be obtained only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.3.960 0.17xxxWindows RT 8.1, Windows 8.1, and Windows Server 2012 R2RTMGDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and for Windows Server 2012 R2" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Photometadatahandler.dll6.3.9600.17746364,54403-Apr-201500:14x86
For all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Photometadatahandler.dll6.3.9600.17746445,44003-Apr-201500:35x64
Photometadatahandler.dll6.3.9600.17746364,54403-Apr-201500:14x86
For all supported Windows RT 8.1
File nameFile versionFile sizeDateTimePlatform
Photometadatahandler.dll6.3.9600.17746311,80802-Apr-201523:58Not applicable

Windows 8 and Windows Server 2012 file information and notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.2.920 0.17 xxxWindows RT, Windows 8, and Windows Server 2012 RTMGDR
    6.2.920 0.21xxxWindows RT, Windows 8, and Windows Server 2012 RTMLDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and for Windows Server 2012" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
Photometadatahandler.dll6.2.9200.17329367,10406-Apr-201504:08x86
Photometadatahandler.dll6.2.9200.21442371,20006-Apr-201503:32x86
For all supported x64-based versions of Windows 8 and of Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Photometadatahandler.dll6.2.9200.17329452,09606-Apr-201505:36x64
Photometadatahandler.dll6.2.9200.21442453,63206-Apr-201504:15x64
Photometadatahandler.dll6.2.9200.17329367,10406-Apr-201504:08x86
Photometadatahandler.dll6.2.9200.21442371,20006-Apr-201503:32x86
For all supported Windows RT
File nameFile versionFile sizeDateTimePlatform
Photometadatahandler.dll6.2.9200.17329313,34406-Apr-201503:57Not applicable

Additional file information

Additional file information for Windows 8.1 and for Windows Server 2012 R2
Additional files for all supported x86-based versions of Windows 8.1
File propertyValue
File nameX86_e43636d09ea4301574d91f104e82427b_31bf3856ad364e35_6.3.9600.17748_none_f138a5c42fbcefb5.manifest
File versionNot applicable
File size708
Date (UTC)06-Apr-2015
Time (UTC)21:20
PlatformNot applicable
File nameX86_microsoft-windows-photometadatahandler_31bf3856ad364e35_6.3.9600.17748_none_5f3e579000f9cd1a.manifest
File versionNot applicable
File size45,058
Date (UTC)05-Apr-2015
Time (UTC)23:15
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
File propertyValue
File nameAmd64_c14e65df8a8f23672dd167fe78001762_31bf3856ad364e35_6.3.9600.17748_none_8dd2f442641da21b.manifest
File versionNot applicable
File size712
Date (UTC)06-Apr-2015
Time (UTC)21:20
PlatformNot applicable
File nameAmd64_e43636d09ea4301574d91f104e82427b_31bf3856ad364e35_6.3.9600.17748_none_4d574147e81a60eb.manifest
File versionNot applicable
File size710
Date (UTC)06-Apr-2015
Time (UTC)21:20
PlatformNot applicable
File nameAmd64_microsoft-windows-photometadatahandler_31bf3856ad364e35_6.3.9600.17748_none_bb5cf313b9573e50.manifest
File versionNot applicable
File size45,060
Date (UTC)05-Apr-2015
Time (UTC)23:35
PlatformNot applicable
File nameX86_microsoft-windows-photometadatahandler_31bf3856ad364e35_6.3.9600.17748_none_5f3e579000f9cd1a.manifest
File versionNot applicable
File size45,058
Date (UTC)05-Apr-2015
Time (UTC)23:15
PlatformNot applicable
Additional files for all supported Windows RT 8.1
File propertyValue
File nameArm_12faec45c3caf3f73b6ea9252f9ef67b_31bf3856ad364e35_6.3.9600.17748_none_b41d8dc01e8ecfef.manifest
File versionNot applicable
File size708
Date (UTC)06-Apr-2015
Time (UTC)21:20
PlatformNot applicable
File nameArm_microsoft-windows-photometadatahandler_31bf3856ad364e35_6.3.9600.17748_none_5f40c9e800f6ebe0.manifest
File versionNot applicable
File size45,058
Date (UTC)05-Apr-2015
Time (UTC)23:02
PlatformNot applicable
Additional file information for Windows 8 and for Windows Server 2012
Additional files for all supported x86-based versions of Windows 8
File propertyValue
File nameX86_dd153be4261216a855d267ed46132555_31bf3856ad364e35_6.2.9200.21442_none_8497dca71d954467.manifest
File versionNot applicable
File size708
Date (UTC)06-Apr-2015
Time (UTC)23:40
PlatformNot applicable
File nameX86_de59d81841a494b043e9aa416f9bedae_31bf3856ad364e35_6.2.9200.17329_none_4f65e2be96345f95.manifest
File versionNot applicable
File size708
Date (UTC)06-Apr-2015
Time (UTC)23:40
PlatformNot applicable
File nameX86_microsoft-windows-photometadatahandler_31bf3856ad364e35_6.2.9200.17329_none_c7603773b6b5e976.manifest
File versionNot applicable
File size43,692
Date (UTC)06-Apr-2015
Time (UTC)04:44
PlatformNot applicable
File nameX86_microsoft-windows-photometadatahandler_31bf3856ad364e35_6.2.9200.21442_none_c7cd3260cfea0fc1.manifest
File versionNot applicable
File size43,692
Date (UTC)06-Apr-2015
Time (UTC)03:58
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
File propertyValue
File nameAmd64_0c7a8297cc13afbc1de2f85642f32ce8_31bf3856ad364e35_6.2.9200.21442_none_98e1c441fbd5b53e.manifest
File versionNot applicable
File size1,064
Date (UTC)06-Apr-2015
Time (UTC)23:40
PlatformNot applicable
File nameAmd64_9e4fd8cc1387d04fdd53ce16a9f84a0a_31bf3856ad364e35_6.2.9200.17329_none_7097c4fa1be14918.manifest
File versionNot applicable
File size1,064
Date (UTC)06-Apr-2015
Time (UTC)23:40
PlatformNot applicable
File nameAmd64_microsoft-windows-photometadatahandler_31bf3856ad364e35_6.2.9200.17329_none_237ed2f76f135aac.manifest
File versionNot applicable
File size43,694
Date (UTC)06-Apr-2015
Time (UTC)06:52
PlatformNot applicable
File nameAmd64_microsoft-windows-photometadatahandler_31bf3856ad364e35_6.2.9200.21442_none_23ebcde4884780f7.manifest
File versionNot applicable
File size43,694
Date (UTC)06-Apr-2015
Time (UTC)06:11
PlatformNot applicable
File nameX86_microsoft-windows-photometadatahandler_31bf3856ad364e35_6.2.9200.17329_none_c7603773b6b5e976.manifest
File versionNot applicable
File size43,692
Date (UTC)06-Apr-2015
Time (UTC)04:44
PlatformNot applicable
File nameX86_microsoft-windows-photometadatahandler_31bf3856ad364e35_6.2.9200.21442_none_c7cd3260cfea0fc1.manifest
File versionNot applicable
File size43,692
Date (UTC)06-Apr-2015
Time (UTC)03:58
PlatformNot applicable
Additional files for all supported Windows RT
File propertyValue
File nameArm_abecfcedf8c8023c98a711fbefda349e_31bf3856ad364e35_6.2.9200.17329_none_2f2078ed1ac7dae6.manifest
File versionNot applicable
File size708
Date (UTC)06-Apr-2015
Time (UTC)23:40
PlatformNot applicable
File nameArm_microsoft-windows-photometadatahandler_31bf3856ad364e35_6.2.9200.17329_none_c762a9cbb6b3083c.manifest
File versionNot applicable
File size43,692
Date (UTC)06-Apr-2015
Time (UTC)04:14
PlatformNot applicable
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
See the terminology that Microsoft uses to describe software updates.
Properties

Article ID: 3044673 - Last Review: 04/21/2015 15:13:00 - Revision: 1.0

Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Standard, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1, Windows RT 8.1, Windows Server 2012 Datacenter, Windows Server 2012 Standard, Windows Server 2012 Essentials, Windows Server 2012 Foundation, Windows 8 Enterprise, Windows 8 Pro, Windows 8, Windows RT

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