Call to a RGS number cannot be transferred to an available RGS agent in Skype for Business Server 2015-based client

When this issue occurs, a user who makes a call hears continuous music in loop when the call waits to be transferred to a Response Group Service (RGS) agent.
To resolve this issue, install the June 2015 cumulative update 6.0.9319.55 for the Microsoft Skype for Business Server 2015 Response Group Service.

Article ID: 3068196 - Last Review: 06/23/2015 05:57:00 - Revision: 3.0

Skype for Business Server 2015

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