CHM file freezes when you enter characters in Search box on the Index tab in Windows 8.1 or Windows Server 2012 R2

This article describes an issue that occurs when you enter characters in the Search box on the Index tab in a Compiled HTML Help (.chm) file in Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2. An update is available to fix this issue. Before you install this update, see the Prerequisites section.
How to get this update
Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as an Optional update on Windows Update. For more information about how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 8.1DownloadDownload the package now.
All supported x64-based versions of Windows 8.1 DownloadDownload the package now.
All supported x64-based versions of Windows Server 2012 R2DownloadDownload the package now.
Note The update for Windows RT 8.1 can be got only from Windows Update.

For more information about how to download Microsoft support files, select the following article number to view the article in the Microsoft Knowledge Base:
119591 How to get Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Update detail information

Prerequisites

To install this update, install April 2014, update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) in Windows 8.1 or Windows Server 2012 R2.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

File information

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notes


  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.3.960 0.17 xxxWindows RT 8.1, Windows 8.1, and Windows Server 2012 R2RTMGDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes aren't listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Hh.exe6.3.9600.1741515,87229-Oct-201401:58x86
Hhctrl.ocx6.3.9600.18006536,57606-Aug-201516:37x86
Hhsetup.dll6.3.9600.1741545,56829-Oct-201401:40x86
For all supported x64-based versions of Windows 8.1 or Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Hh.exe6.3.9600.1741517,40829-Oct-201402:43x64
Hhctrl.ocx6.3.9600.18006669,18406-Aug-201517:05x64
Hhsetup.dll6.3.9600.1741555,80829-Oct-201402:19x64
Hh.exe6.3.9600.1741515,87229-Oct-201401:58x86
Hhctrl.ocx6.3.9600.18006536,57606-Aug-201516:37x86
Hhsetup.dll6.3.9600.1741545,56829-Oct-201401:40x86
For all supported Windows RT 8.1
File nameFile versionFile sizeDateTimePlatform
Hh.exe6.3.9600.1638416,38422-Aug-201303:09Not applicable
Hhctrl.ocx6.3.9600.18006489,98406-Aug-201516:12Not applicable
Hhsetup.dll6.3.9600.1638440,96022-Aug-201302:52Not applicable

Additional file information


Additional file information for Windows 8.1 and for Windows Server 2012 R2

Additional files for all supported x86-based versions of Windows 8.1
File propertyValue
File nameX86_df86d0e90becacccebec77812b90d088_31bf3856ad364e35_6.3.9600.18006_none_e532ab55a746d6e1.manifest
File versionNot applicable
File size696
Date (UTC)07-Aug-2015
Time (UTC)07:39
PlatformNot applicable
File nameX86_microsoft-windows-htmlhelp_31bf3856ad364e35_6.3.9600.18006_none_5d4e07eba0139f45.manifest
File versionNot applicable
File size32,688
Date (UTC)07-Aug-2015
Time (UTC)07:43
PlatformNot applicable

Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
File propertyValue
File nameAmd64_22a36f1bda60924838781b7ea95bb488_31bf3856ad364e35_6.3.9600.18006_none_6562f702b4347195.manifest
File versionNot applicable
File size700
Date (UTC)07-Aug-2015
Time (UTC)07:39
PlatformNot applicable
File nameAmd64_ebedd9e25e3fbd6cdf751e159e81352c_31bf3856ad364e35_6.3.9600.18006_none_9211fd6f9cf7b52a.manifest
File versionNot applicable
File size700
Date (UTC)07-Aug-2015
Time (UTC)07:39
PlatformNot applicable
File nameAmd64_microsoft-windows-htmlhelp_31bf3856ad364e35_6.3.9600.18006_none_b96ca36f5871107b.manifest
File versionNot applicable
File size32,694
Date (UTC)07-Aug-2015
Time (UTC)07:46
PlatformNot applicable
File nameWow64_microsoft-windows-htmlhelp_31bf3856ad364e35_6.3.9600.18006_none_c3c14dc18cd1d276.manifest
File versionNot applicable
File size32,695
Date (UTC)07-Aug-2015
Time (UTC)07:46
PlatformNot applicable

Additional files for all supported Windows RT 8.1
File propertyValue
File nameArm_c9633b3241d7f827613280ad9df563e8_31bf3856ad364e35_6.3.9600.18006_none_f6375abc856e8f93.manifest
File versionNot applicable
File size696
Date (UTC)07-Aug-2015
Time (UTC)07:39
PlatformNot applicable
File nameArm_microsoft-windows-htmlhelp_31bf3856ad364e35_6.3.9600.18006_none_5d507a43a010be0b.manifest
File versionNot applicable
File size32,688
Date (UTC)07-Aug-2015
Time (UTC)07:39
PlatformNot applicable


Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
See the terminology that Microsoft uses to describe software updates.
Properties

Article ID: 3080042 - Last Review: 09/15/2015 17:15:00 - Revision: 1.0

Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Standard, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1, Windows RT 8.1

  • kbsurveynew atdownload kbexpertiseadvanced kbfix KB3080042
Feedback