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This article describes a conflict between Microsoft SQL Server and Microsoft Distributed Transaction Coordinator service (MSDTC) in Windows Server 2012 R2. A hotfix is available to fix this issue. The hotfix has a prerequisite.

Symptoms

Consider the following scenario:

  • You're using SQL Server in combination with MSDTC.

  • You creates a distributed transaction that spans two or more database instances.

  • During two-phase commit, SQL Server prepares the transaction, but its database has to restart.

  • As part of the database restart, SQL Server will try to recover its log, and will have to communicate with MSDTC for outcome by calling Reenlist.

In this scenario, when SQL Server calls Reenlist during the database recovery, the MSDTC proxy throws an error message XACT_E_RECOVERYALREADYDONE (0x8004D104L) that indicates Reenlist is no longer available to be called.

Resolution

To fix this issue, we have released a hotfix. Even though this issue is observed only in Windows Server 2012 R2, the hotfix also applies to Windows 8.1 and Windows RT 8.1.

Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language.

Prerequisites

To apply this hotfix, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.

Registry information

To use the hotfix in this package, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix doesn't replace a previously released hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.

Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes aren't listed, are signed with a Microsoft digital signature.

x86 Windows 8.1

File name

File version

File size

Date

Time

Platform

Msdtcprx.dll

2001.12.10530.18034

720,896

20-Aug-2015

17:20

x86

Xolehlp.dll

2001.12.10530.18034

50,688

20-Aug-2015

17:34

x86

x64 Windows 8.1 and Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Msdtcprx.dll

2001.12.10530.18034

871,424

20-Aug-2015

17:24

x64

Xolehlp.dll

2001.12.10530.17415

61,440

29-Oct-2014

01:16

x64

Msdtcprx.dll

2001.12.10530.18034

720,896

20-Aug-2015

17:20

x86

Xolehlp.dll

2001.12.10530.18034

50,688

20-Aug-2015

17:34

x86

Windows RT 8.1

File name

File version

File size

Date

Time

Platform

Msdtcprx.dll

2001.12.10530.18034

642,048

20-Aug-2015

17:06

Not applicable

Xolehlp.dll

2001.12.10530.16384

51,712

22-Aug-2013

02:10

Not applicable


x86 Windows 8.1

File property

Value

File name

Update.mum

File version

Not applicable

File size

1,784

Date (UTC)

21-Aug-2015

Time (UTC)

10:26

Platform

Not applicable

File name

X86_371607d1b28380f8ea27e02daaea0c72_31bf3856ad364e35_6.3.9600.18034_none_6f40ce842bc8ceb1.manifest

File version

Not applicable

File size

702

Date (UTC)

21-Aug-2015

Time (UTC)

10:26

Platform

Not applicable

File name

X86_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.3.9600.18034_none_e1c88e97d4bf0dfd.manifest

File version

Not applicable

File size

6,520

Date (UTC)

20-Aug-2015

Time (UTC)

19:51

Platform

Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File property

Value

File name

Amd64_6a7ed12e076afa4086d7c90226660b88_31bf3856ad364e35_6.3.9600.18034_none_1432988083f73ea8.manifest

File version

Not applicable

File size

706

Date (UTC)

21-Aug-2015

Time (UTC)

10:26

Platform

Not applicable

File name

Amd64_bda90ef8cbf10a53fc08bccd85da6f29_31bf3856ad364e35_6.3.9600.18034_none_6376f31f89e655c3.manifest

File version

Not applicable

File size

706

Date (UTC)

21-Aug-2015

Time (UTC)

10:26

Platform

Not applicable

File name

Amd64_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.3.9600.18034_none_3de72a1b8d1c7f33.manifest

File version

Not applicable

File size

6,525

Date (UTC)

21-Aug-2015

Time (UTC)

10:33

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,896

Date (UTC)

21-Aug-2015

Time (UTC)

10:26

Platform

Not applicable

File name

Wow64_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.3.9600.18034_none_483bd46dc17d412e.manifest

File version

Not applicable

File size

6,240

Date (UTC)

20-Aug-2015

Time (UTC)

19:51

Platform

Not applicable

Windows RT 8.1

File property

Value

File name

Arm_1eeffb75132b79c966d9c0abcd47047b_31bf3856ad364e35_6.3.9600.18034_none_efd176d820dbb986.manifest

File version

Not applicable

File size

702

Date (UTC)

21-Aug-2015

Time (UTC)

10:26

Platform

Not applicable

File name

Arm_microsoft-windows-com-dtc-client_31bf3856ad364e35_6.3.9600.18034_none_e1cb00efd4bc2cc3.manifest

File version

Not applicable

File size

6,523

Date (UTC)

21-Aug-2015

Time (UTC)

10:26

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,566

Date (UTC)

21-Aug-2015

Time (UTC)

10:26

Platform

Not applicable


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