UPD profiles corrupted when a network connectivity issue occurs in Windows Server 2012 R2

This article describes an issue that occurs when you enable the User Profile Disks (UPD) feature in Windows Server 2012 R2. A hotfix is available to fix this issue. The hotfix has a prerequisite.
Symptoms
This issue occurs if the Store only the following folders on the user profile disk option is selected together with User registry data.
Resolution
To fix this issue, we have released a hotfix. Even though this issue has only been reported in Windows Server 2012 R2, the hotfix also applies to Windows 8.1 and Windows RT 8.1.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language.

Prerequisites

To apply this hotfix, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.

Registry information

To use the hotfix in this package, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix doesn't replace a previously released hotfix.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
See the terminology that Microsoft uses to describe software updates.
File Information
The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.

Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2

Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

Notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductMilestoneService branch
    6.3.960 0.17 xxxWindows 8.1, Windows RT 8.1, and Windows Server 2012 R2RTMGDR
    6.3.960 0.18xxxWindows 8.1, Windows RT 8.1, and Windows Server 2012 R2RTMGDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes aren't listed, are signed with a Microsoft digital signature.
Windows RT 8.1
File nameFile versionFile sizeDateTimePlatform
Rdvvmtransport.dll6.3.9600.1638464,51222-Aug-201302:31Not applicable
Sessenv.dll6.3.9600.18064235,52024-Sep-201518:39Not applicable
x86 Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Vmrdvcore.dll6.3.9600.18064315,39224-Sep-201516:42x86
Rdvvmtransport.dll6.3.9600.1741567,58429-Oct-201401:20x86
Sessenv.dll6.3.9600.18064296,96024-Sep-201516:07x86
x64 Windows 8.1 and Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Vmrdvcore.dll6.3.9600.18064377,34424-Sep-201517:08x64
Rdvvmtransport.dll6.3.9600.1741582,94429-Oct-201401:52x64
Sessenv.dll6.3.9600.18064342,01624-Sep-201516:12x64
Microsoft.windows.servermanager.rdsplugin.dll6.3.9600.180642,807,29628-Sep-201522:51x86
Rdmsinst.dll6.3.9600.1806420,99224-Sep-201518:11x64
Rdmsres.dll6.0.0.02,04822-Aug-201311:44x64
Remotedesktop.events.xmlNot applicable3,08918-Jun-201314:50Not applicable
Tspubiconhelper.dll6.3.9600.1806492,16024-Sep-201517:22x64
Rdvvmtransport.dll6.3.9600.1741567,58429-Oct-201401:20x86
Sessenv.dll6.3.9600.18064296,96024-Sep-201516:07x86
Rdmsinst.dll6.3.9600.1806419,96824-Sep-201517:29x86
Rdmsres.dll6.0.0.02,04822-Aug-201304:16x86
Tspubiconhelper.dll6.3.9600.1806477,82424-Sep-201516:52x86

Additional file information

Windows RT 8.1
File propertyValue
File nameArm_366a92a79ef79c177535d38158665d8e_31bf3856ad364e35_6.3.9600.18065_none_d6aee4321e2dbae6.manifest
File versionNot applicable
File size722
Date (UTC)28-Sep-2015
Time (UTC)23:04
PlatformNot applicable
File nameArm_microsoft-windows-t..s-sessionenvservice_31bf3856ad364e35_6.3.9600.18065_none_7396f94d032cda03.manifest
File versionNot applicable
File size8,241
Date (UTC)28-Sep-2015
Time (UTC)23:05
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,604
Date (UTC)28-Sep-2015
Time (UTC)23:04
PlatformNot applicable
x86 Windows 8.1
File propertyValue
File nameUpdate.mum
File versionNot applicable
File size1,839
Date (UTC)28-Sep-2015
Time (UTC)23:04
PlatformNot applicable
File nameX86_a0ed2d695bddcd8b1fc9516ba6cb6b62_31bf3856ad364e35_6.3.9600.18065_none_8789047e8ce38f49.manifest
File versionNot applicable
File size708
Date (UTC)28-Sep-2015
Time (UTC)23:04
PlatformNot applicable
File nameX86_f6d9d262e6264ace68f79509ca2b8c65_31bf3856ad364e35_6.3.9600.18065_none_b7928bf43cd772e8.manifest
File versionNot applicable
File size722
Date (UTC)28-Sep-2015
Time (UTC)23:04
PlatformNot applicable
File nameX86_microsoft-hyper-v-integration-rdv-core_31bf3856ad364e35_6.3.9600.18065_none_ec16cc8716007131.manifest
File versionNot applicable
File size1,841
Date (UTC)25-Sep-2015
Time (UTC)15:03
PlatformNot applicable
File nameX86_microsoft-windows-t..s-sessionenvservice_31bf3856ad364e35_6.3.9600.18065_none_739486f5032fbb3d.manifest
File versionNot applicable
File size8,241
Date (UTC)28-Sep-2015
Time (UTC)23:08
PlatformNot applicable
x64 Windows 8.1 and Windows Server 2012 R2
File propertyValue
File nameAmd64_0e39034e29067ecaeea6a0f72f804bc9_31bf3856ad364e35_6.3.9600.18065_none_e34f6f7f32539574.manifest
File versionNot applicable
File size726
Date (UTC)28-Sep-2015
Time (UTC)23:04
PlatformNot applicable
File nameAmd64_3c9c4a23f6c5fcde29934c1a4a830a8e_31bf3856ad364e35_6.3.9600.18065_none_a8b6cd588a415a4d.manifest
File versionNot applicable
File size726
Date (UTC)28-Sep-2015
Time (UTC)23:04
PlatformNot applicable
File nameAmd64_4331258365d8ac23966d111677658f9c_31bf3856ad364e35_6.3.9600.18065_none_3ff0b532a2f298bd.manifest
File versionNot applicable
File size715
Date (UTC)28-Sep-2015
Time (UTC)23:04
PlatformNot applicable
File nameAmd64_9cc05337c76ec88eba41bbecb3e7e014_31bf3856ad364e35_6.3.9600.18065_none_4f7fa30b28f0ec58.manifest
File versionNot applicable
File size712
Date (UTC)28-Sep-2015
Time (UTC)23:04
PlatformNot applicable
File nameAmd64_9e1060299bbf010bc016d232c37a1d11_31bf3856ad364e35_6.3.9600.18065_none_33296ff42bdd6fb1.manifest
File versionNot applicable
File size715
Date (UTC)28-Sep-2015
Time (UTC)23:04
PlatformNot applicable
File nameAmd64_microsoft-hyper-v-integration-rdv-core_31bf3856ad364e35_6.3.9600.18065_none_4835680ace5de267.manifest
File versionNot applicable
File size1,843
Date (UTC)25-Sep-2015
Time (UTC)15:24
PlatformNot applicable
File nameAmd64_microsoft-windows-t..s-sessionenvservice_31bf3856ad364e35_6.3.9600.18065_none_cfb32278bb8d2c73.manifest
File versionNot applicable
File size8,245
Date (UTC)28-Sep-2015
Time (UTC)23:11
PlatformNot applicable
File nameAmd64_microsoft.windows.s..ermanager.rdsplugin_31bf3856ad364e35_6.3.9600.18065_none_b28f7aabbe39834e.manifest
File versionNot applicable
File size9,385
Date (UTC)28-Sep-2015
Time (UTC)23:11
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,632
Date (UTC)28-Sep-2015
Time (UTC)23:04
PlatformNot applicable
File nameWow64_microsoft-windows-t..s-sessionenvservice_31bf3856ad364e35_6.3.9600.18065_none_da07cccaefedee6e.manifest
File versionNot applicable
File size5,641
Date (UTC)28-Sep-2015
Time (UTC)23:11
PlatformNot applicable
File nameWow64_microsoft.windows.s..ermanager.rdsplugin_31bf3856ad364e35_6.3.9600.18065_none_bce424fdf29a4549.manifest
File versionNot applicable
File size7,751
Date (UTC)28-Sep-2015
Time (UTC)23:11
PlatformNot applicable
Properties

Article ID: 3092688 - Last Review: 11/11/2015 00:56:00 - Revision: 2.0

Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Standard, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1, Windows RT 8.1

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