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KMS error 0xC004F074 when you try to activate Office 2016 volume-licensed client

Symptoms
After you set up a KMS host for Microsoft Office 2016, and then you try to activate the Office 2016 volume-licensed client, you receive the following error message:

The Software Licensing Service determined that the specified Key Management Service (KMS) cannot be used.
Error Code 0xC004F074
Cause
The issue occurs when you cohost the Office 2013 KMS host and the Office 2016 KMS host on the same system, and that system is running either Windows 7 or Windows Server 2008 R2.
Resolution
To fix the issue, download and install the latest Microsoft Office 2016 Volume License Pack (16.0.4324.1002).

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
Properties

Article ID: 3104410 - Last Review: 01/25/2016 09:35:00 - Revision: 6.0

Microsoft Office Professional Plus 2016, Microsoft Office Standard 2016

  • KB3104410
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