Virtual machines don't respond to your operation in SCVMM in Windows Server 2012 R2

This article describes an issue in which virtual machines (VM) don't respond to your operation in System Center 2012 R2 Virtual Machine Manager (SCVMM) in Windows Server 2012 R2. Before you install this update, see the Prerequisites section.
Cause
This issue occurs because pull subscriptions aren't released after idling for a long time. This causes increased leaks, and eventually hits WMI quota threshold. In this situation, the pull subscriptions on a Windows Server 2012-based server never start the heartbeat timer on the initial request.

How to get this update
Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 8.1DownloadDownload the package now.
All supported x64-based versions of Windows 8.1 DownloadDownload the package now.
All supported x64-based versions of Windows Server 2012 R2DownloadDownload the package now.
Note The update for Windows RT 8.1 can be got only from Windows Update.

For more information about how to download Microsoft support files, select the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Update detail information

Prerequisites

To install this update, you should first install April 2014, update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) in Windows 8.1 or Windows Server 2012 R2.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
Learn about the terminology that Microsoft uses to describe software updates.
File Information
The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.

Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2

Notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.3.960 0.16 xxxWindows RT 8.1, Windows 8.1, and Windows Server 2012 R2RTMGDR
    6.3.960 0.17 xxxWindows 8.1 and Windows Server 2012 R2RTMGDR
    6.3.960 0.18 xxxWindows RT 8.1, Windows 8.1, and Windows Server 2012 R2RTMGDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
Windows RT 8.1
File nameFile versionFile sizeDateTimePlatform
Winrm.cmdNot applicable3518-Jun-201315:08Not applicable
Winrm.vbsNot applicable204,10518-Jun-201315:08Not applicable
Wsmagent.dll6.3.9600.1822624,06402-Feb-201616:33Not applicable
Wsmagent.mofNot applicable82218-Jun-201315:08Not applicable
Wsmagentuninstall.mofNot applicable75418-Jun-201315:08Not applicable
Wsmanconfig_schema.xmlNot applicable4,67518-Jun-201315:08Not applicable
Wsmanhttpconfig.exe6.3.9600.1638415,36022-Aug-201302:49Not applicable
Wsmanmigrationplugin.dll6.3.9600.1638454,27222-Aug-201302:27Not applicable
Wsmauto.dll6.3.9600.18226132,60802-Feb-201617:03Not applicable
Wsmauto.mofNot applicable4,43018-Jun-201315:08Not applicable
Wsmplpxy.dll6.3.9600.1638411,77622-Aug-201302:19Not applicable
Wsmprovhost.exe6.3.9600.1638429,69622-Aug-201302:52Not applicable
Wsmpty.xslNot applicable1,55918-Jun-201315:08Not applicable
Wsmres.dll6.3.9600.1638460,41622-Aug-201303:16Not applicable
Wsmsvc.dll6.3.9600.182261,952,76802-Feb-201616:27Not applicable
Wsmtxt.xslNot applicable2,42618-Jun-201315:08Not applicable
Wsmwmipl.dll6.3.9600.18226215,55202-Feb-201616:26Not applicable
x86 Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Winrm.cmdNot applicable3518-Jun-201312:41Not applicable
Winrm.vbsNot applicable204,10518-Jun-201312:41Not applicable
Wsmagent.dll6.3.9600.1822626,11202-Feb-201616:46x86
Wsmagent.mofNot applicable82218-Jun-201312:41Not applicable
Wsmagentuninstall.mofNot applicable75418-Jun-201312:41Not applicable
Wsmanconfig_schema.xmlNot applicable4,67518-Jun-201312:41Not applicable
Wsmanhttpconfig.exe6.3.9600.1741531,74429-Oct-201401:37x86
Wsmanmigrationplugin.dll6.3.9600.1741558,88029-Oct-201401:14x86
Wsmauto.dll6.3.9600.18226144,38402-Feb-201617:19x86
Wsmauto.mofNot applicable4,43018-Jun-201312:41Not applicable
Wsmplpxy.dll6.3.9600.1741511,77629-Oct-201401:05x86
Wsmprovhost.exe6.3.9600.1741535,32829-Oct-201401:39x86
Wsmpty.xslNot applicable1,55918-Jun-201312:41Not applicable
Wsmres.dll6.3.9600.1638460,41622-Aug-201304:15x86
Wsmsvc.dll6.3.9600.182262,170,88002-Feb-201616:41x86
Wsmtxt.xslNot applicable2,42618-Jun-201312:41Not applicable
Wsmwmipl.dll6.3.9600.18226236,03202-Feb-201616:39x86
x64 Windows 8.1 and Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Winrm.cmdNot applicable3518-Jun-201315:09Not applicable
Winrm.vbsNot applicable204,10518-Jun-201315:09Not applicable
Wsmagent.dll6.3.9600.1822631,74402-Feb-201617:01x64
Wsmagent.mofNot applicable82218-Jun-201315:09Not applicable
Wsmagentuninstall.mofNot applicable75418-Jun-201315:09Not applicable
Wsmanconfig_schema.xmlNot applicable4,67518-Jun-201315:09Not applicable
Wsmanhttpconfig.exe6.3.9600.1741530,20829-Oct-201402:16x64
Wsmanmigrationplugin.dll6.3.9600.1741570,65629-Oct-201401:44x64
Wsmauto.dll6.3.9600.18226162,30402-Feb-201617:51x64
Wsmauto.mofNot applicable4,43018-Jun-201315:08Not applicable
Wsmplpxy.dll6.3.9600.1741515,87229-Oct-201401:28x64
Wsmprovhost.exe6.3.9600.1741531,74429-Oct-201402:18x64
Wsmpty.xslNot applicable1,55918-Jun-201315:09Not applicable
Wsmres.dll6.3.9600.1638460,41622-Aug-201311:44x64
Wsmsvc.dll6.3.9600.182262,609,15202-Feb-201616:51x64
Wsmtxt.xslNot applicable2,42618-Jun-201315:09Not applicable
Wsmwmipl.dll6.3.9600.18226285,18402-Feb-201616:48x64
Winrm.cmdNot applicable3518-Jun-201312:41Not applicable
Winrm.vbsNot applicable204,10518-Jun-201312:41Not applicable
Wsmagent.dll6.3.9600.1822626,11202-Feb-201616:46x86
Wsmagent.mofNot applicable82218-Jun-201312:41Not applicable
Wsmagentuninstall.mofNot applicable75418-Jun-201312:41Not applicable
Wsmanconfig_schema.xmlNot applicable4,67518-Jun-201312:41Not applicable
Wsmanhttpconfig.exe6.3.9600.1741531,74429-Oct-201401:37x86
Wsmanmigrationplugin.dll6.3.9600.1741558,88029-Oct-201401:14x86
Wsmauto.dll6.3.9600.18226144,38402-Feb-201617:19x86
Wsmauto.mofNot applicable4,43018-Jun-201312:41Not applicable
Wsmplpxy.dll6.3.9600.1741511,77629-Oct-201401:05x86
Wsmprovhost.exe6.3.9600.1741535,32829-Oct-201401:39x86
Wsmpty.xslNot applicable1,55918-Jun-201312:41Not applicable
Wsmres.dll6.3.9600.1638460,41622-Aug-201304:15x86
Wsmsvc.dll6.3.9600.182262,170,88002-Feb-201616:41x86
Wsmtxt.xslNot applicable2,42618-Jun-201312:41Not applicable
Wsmwmipl.dll6.3.9600.18226236,03202-Feb-201616:39x86

Additional file information

Windows RT 8.1
File propertyValue
File nameArm_cbe3b8e5f7933f89b4fb95ce395933cd_31bf3856ad364e35_6.3.9600.18226_none_92026115a3052e13.manifest
File versionNot applicable
File size720
Date (UTC)03-Feb-2016
Time (UTC)00:21
PlatformNot applicable
File nameArm_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.3.9600.18226_none_5f4a5ce4c86c417c.manifest
File versionNot applicable
File size196,915
Date (UTC)03-Feb-2016
Time (UTC)00:22
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,798
Date (UTC)03-Feb-2016
Time (UTC)00:21
PlatformNot applicable
x86 Windows 8.1
File propertyValue
File nameUpdate.mum
File versionNot applicable
File size1,798
Date (UTC)03-Feb-2016
Time (UTC)00:22
PlatformNot applicable
File nameX86_bcbfb45bd2c67d4134b98b3512e9787d_31bf3856ad364e35_6.3.9600.18226_none_22afbe9090b9df34.manifest
File versionNot applicable
File size720
Date (UTC)03-Feb-2016
Time (UTC)00:22
PlatformNot applicable
File nameX86_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.3.9600.18226_none_5f47ea8cc86f22b6.manifest
File versionNot applicable
File size196,913
Date (UTC)03-Feb-2016
Time (UTC)00:25
PlatformNot applicable
x64 Windows 8.1 and Windows Server 2012 R2
File propertyValue
File nameAmd64_1e7de8f304b165ece5d61f8daa1ac225_31bf3856ad364e35_6.3.9600.18226_none_8963487f5b70fa44.manifest
File versionNot applicable
File size724
Date (UTC)03-Feb-2016
Time (UTC)00:22
PlatformNot applicable
File nameAmd64_660f39fe684946161e6502a73955314a_31bf3856ad364e35_6.3.9600.18226_none_2a6d545dc735f593.manifest
File versionNot applicable
File size724
Date (UTC)03-Feb-2016
Time (UTC)00:22
PlatformNot applicable
File nameAmd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.3.9600.18226_none_bb66861080cc93ec.manifest
File versionNot applicable
File size196,921
Date (UTC)03-Feb-2016
Time (UTC)00:28
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,707
Date (UTC)03-Feb-2016
Time (UTC)00:22
PlatformNot applicable
File nameWow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.3.9600.18226_none_c5bb3062b52d55e7.manifest
File versionNot applicable
File size193,276
Date (UTC)03-Feb-2016
Time (UTC)00:28
PlatformNot applicable
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
Properties

Article ID: 3133681 - Last Review: 04/12/2016 20:11:00 - Revision: 2.0

Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Standard, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1, Windows RT 8.1

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