Response Group service crashes when you change the value in the dbo.Agents table in Skype for Business Server 2015

Symptoms
In a Microsoft Skype for Business Server 2015 environment, if you manually change a value in the UserSid column in the dbo.Agents table of the rgsconfig database, the Skype for Business Server Response Group service (RGS) crashes.
Cause
This problem occurs because the records in the RGS database table are corrupted when you manually change the UserSid value.
Resolution
To fix this problem, install the following cumulative updates:

Properties

Article ID: 3141112 - Last Review: 03/18/2016 23:30:00 - Revision: 1.0

Skype for Business Server 2015

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