Product updates are not downloaded in System Center Configuration Manager
This problem affects software such as individual hotfixes and new product versions such as the update to ConfigMgr current branch, version 1602.
Additionally, errors that resemble the following are recorded in the Dmpdownloader.log file on the service connection point that's used by the site server:
Failed to validate hash for file E:\Program Files\...
Failed to install update files. CONFIGURATION_MANAGER_UPDATE
Note This log entry is truncated for readability.
For sites that have an installation path that's longer than 68 characters, ConfigMgr current branch, version 1602, is listed as Not Applicable in the administrator console regardless of whether this update is installed.
After it becomes available, ConfigMgr version 1606 will be listed as Not Applicable if this hotfix is not yet installed. After the hotfix is installed, ConfigMgr version 1606 will be listed as Available.
Hotfix information for System Center Configuration Manager, version 1511A hotfix is available to fix this problem. This hotfix is available for installation through the Updates and Servicing node of the ConfigMgr administrator console under the following condition:
- The ConfigMgr site installation path is greater than 68 characters.
This update should be installed on the Central Administration Site (CAS), if it's installed, and on any Primary sites.
Note This update is not available if the installation path is less than 68 characters.
Restart informationYou do not have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any previously released hotfix.
System Center Configuration Manager, version 1511
|File name||File version||File size||Date||Time||Platform|
Manage mobile devices with System Center Configuration Manager and Exchange
Learn about the terminology that Microsoft uses to describe software updates.
Article ID: 3163344 - Last Review: 06/21/2016 00:20:00 - Revision: 3.0
- kbqfe kbfix kbexpertiseinter kbsurveynew KB3163344