Print functionality is broken after any of the MS16-098 security updates are installed

This article describes printing issues that occur after any of the security updates that are described in Microsoft Security Bulletin MS16-098 are installed in Windows. You can fix these issues by installing the update that is described in this article. Before you install this update, check out the Prerequisites section.

This update applies to the following operating systems:

  • Windows Server 2012 R2
  • Windows 8.1
  • Windows RT 8.1
  • Windows Server 2012
  • Windows Server 2008 R2 Service Pack 1 (SP1)
  • Windows 7 SP1
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows Vista SP2
Symptoms
Print functionality is broken after any of the security updates that are described in Microsoft Security Bulletin MS16-098 are installed if a print application uses the same device context for multiple print jobs.
How to get this update

Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

Note This problem is resolved in Microsoft Security Bulletin MS16-106

Update detail information

Prerequisites

To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2. Or, install Service Pack 1 for Windows 7 or Windows Server 2008 R2. Or, install Service Pack 2 for Windows Vista and for Windows Server 2008.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
Learn about the terminology that Microsoft uses to describe software updates
File Information
The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.

Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2

x86 Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Win32k.ptxmlNot applicable4,21321-Aug-201323:39Not applicable
Win32k.sys6.3.9600.184283,479,55217-Aug-201604:49x86
x64 Windows 8.1 and Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Win32k.ptxmlNot applicable4,21322-Aug-201306:44Not applicable
Win32k.sys6.3.9600.184284,169,21617-Aug-201605:28x64
Wow64_win32k.ptxmlNot applicable4,21321-Aug-201323:39Not applicable
Windows RT 8.1
File nameFile versionFile sizeDateTimePlatform
Win32k.ptxmlNot applicable4,21321-Aug-201323:33Not applicable
Win32k.sys6.3.9600.184283,057,15217-Aug-201604:29Not applicable

Windows 7 and Windows Server 2008 R2

ia64 Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Win32k.sys6.1.7601.235237,511,55217-Aug-201604:30IA-64
x64 Windows 7 and Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Win32k.sys6.1.7601.235233,218,43217-Aug-201604:59x64
x86 Windows 7
File nameFile versionFile sizeDateTimePlatform
Win32k.sys6.1.7601.235232,398,72017-Aug-201604:48x86

Windows Server 2012

File nameFile versionFile sizeDateTimePlatform
Win32k.ptxmlNot applicable4,17217-Aug-201620:30Not applicable
Win32k.sys6.2.9200.219644,047,87218-Aug-201601:19x64
Wow64_win32k.ptxmlNot applicable4,17217-Aug-201620:32Not applicable

Windows Vista and Windows Server 2008

ia64 Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Win32k.sys6.0.6002.196796,697,47220-Aug-201600:44IA-64
Win32k.sys6.0.6002.240066,707,20020-Aug-201600:42IA-64
x86 Windows Vista
File nameFile versionFile sizeDateTimePlatform
Win32k.sys6.0.6002.196792,072,06420-Aug-201600:36x86
Win32k.sys6.0.6002.240062,080,25620-Aug-201600:49x86
x64 Windows Vista and Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Win32k.sys6.0.6002.196792,803,20020-Aug-201600:56x64
Win32k.sys6.0.6002.240062,805,24820-Aug-201600:58x64

Additional file information

x86 Windows 8.1
File propertyValue
File nameUpdate.mum
File versionNot applicable
File size1,804
Date (UTC)17-Aug-2016
Time (UTC)19:36
PlatformNot applicable
File nameX86_80ac32517a421988a3e6df34094c0fd7_31bf3856ad364e35_6.3.9600.18428_none_2d58f764dc6800da.manifest
File versionNot applicable
File size694
Date (UTC)17-Aug-2016
Time (UTC)19:36
PlatformNot applicable
File nameX86_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_4dd7f347b5ec4d1d.manifest
File versionNot applicable
File size125,375
Date (UTC)17-Aug-2016
Time (UTC)05:46
PlatformNot applicable
ia64 Windows Server 2008 R2
File propertyValue
File nameIa64_59bef5e6c0c9953ea4c00f31353a9349_31bf3856ad364e35_6.1.7601.23523_none_49452ce975db2538.manifest
File versionNot applicable
File size1,036
Date (UTC)18-Aug-2016
Time (UTC)23:45
PlatformNot applicable
File nameIa64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_bb7a24bb11edc446.manifest
File versionNot applicable
File size42,147
Date (UTC)17-Aug-2016
Time (UTC)06:42
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,447
Date (UTC)18-Aug-2016
Time (UTC)23:45
PlatformNot applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_21ebc69afeadee7b.manifest
File versionNot applicable
File size4,178
Date (UTC)17-Aug-2016
Time (UTC)05:57
PlatformNot applicable
x64 Windows 7 and Windows Server 2008 R2
File propertyValue
File nameAmd64_390818d430ea33841ab9af794fb56be7_31bf3856ad364e35_6.1.7601.23523_none_3a292bcfadc04d98.manifest
File versionNot applicable
File size698
Date (UTC)18-Aug-2016
Time (UTC)23:45
PlatformNot applicable
File nameAmd64_415939002c2c5cb0e8432a71f217b645_31bf3856ad364e35_6.1.7601.23523_none_c63d265f3caf2614.manifest
File versionNot applicable
File size1,038
Date (UTC)18-Aug-2016
Time (UTC)23:45
PlatformNot applicable
File nameAmd64_60f14aa27c443c31c2a41a66cef84ce8_31bf3856ad364e35_6.1.7601.23523_none_56a3120c3053116a.manifest
File versionNot applicable
File size698
Date (UTC)18-Aug-2016
Time (UTC)23:45
PlatformNot applicable
File nameAmd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_17971c48ca4d2c80.manifest
File versionNot applicable
File size42,149
Date (UTC)17-Aug-2016
Time (UTC)06:33
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,773
Date (UTC)18-Aug-2016
Time (UTC)23:45
PlatformNot applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_21ebc69afeadee7b.manifest
File versionNot applicable
File size4,178
Date (UTC)17-Aug-2016
Time (UTC)05:57
PlatformNot applicable
x64 Windows 8.1 and Windows Server 2012 R2
File propertyValue
File nameAmd64_bf022ecbe5daaa3650108a05be055ab0_31bf3856ad364e35_6.3.9600.18428_none_b21aeaf8523ca5ce.manifest
File versionNot applicable
File size698
Date (UTC)17-Aug-2016
Time (UTC)19:36
PlatformNot applicable
File nameAmd64_e0f74770a1d8ee2e33fc7135220fd4fe_31bf3856ad364e35_6.3.9600.18428_none_9a562e5a2b2b13bd.manifest
File versionNot applicable
File size698
Date (UTC)17-Aug-2016
Time (UTC)19:36
PlatformNot applicable
File nameAmd64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_a9f68ecb6e49be53.manifest
File versionNot applicable
File size125,379
Date (UTC)17-Aug-2016
Time (UTC)06:55
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,935
Date (UTC)17-Aug-2016
Time (UTC)19:36
PlatformNot applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_b44b391da2aa804e.manifest
File versionNot applicable
File size124,646
Date (UTC)17-Aug-2016
Time (UTC)05:45
PlatformNot applicable
Windows Server 2012
File propertyValue
File nameAmd64_46f51a95654f156edcfeb124e0b5516f_31bf3856ad364e35_6.2.9200.21964_none_44879f5e1d4f5ee4.manifest
File versionNot applicable
File size698
Date (UTC)18-Aug-2016
Time (UTC)15:57
PlatformNot applicable
File nameAmd64_7a86aedaca65611c16fb11b1e4a00183_31bf3856ad364e35_6.2.9200.21964_none_5071b3997e66d983.manifest
File versionNot applicable
File size698
Date (UTC)18-Aug-2016
Time (UTC)15:57
PlatformNot applicable
File nameAmd64_92904e561b958a343a81fdbb0e85fb21_31bf3856ad364e35_6.2.9200.21964_none_5cbfbf1eab858945.manifest
File versionNot applicable
File size1,038
Date (UTC)18-Aug-2016
Time (UTC)15:57
PlatformNot applicable
File nameAmd64_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.21964_none_125c50783d587303.manifest
File versionNot applicable
File size104,595
Date (UTC)18-Aug-2016
Time (UTC)03:10
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,695
Date (UTC)18-Aug-2016
Time (UTC)15:57
PlatformNot applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.21964_none_1cb0faca71b934fe.manifest
File versionNot applicable
File size103,862
Date (UTC)18-Aug-2016
Time (UTC)02:22
PlatformNot applicable
Windows RT 8.1
File propertyValue
File nameArm_51b2ee0f033a9e08c6490140e070509a_31bf3856ad364e35_6.3.9600.18428_none_9e645e6428651307.manifest
File versionNot applicable
File size694
Date (UTC)17-Aug-2016
Time (UTC)19:36
PlatformNot applicable
File nameArm_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_4dda659fb5e96be3.manifest
File versionNot applicable
File size125,375
Date (UTC)17-Aug-2016
Time (UTC)05:19
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,804
Date (UTC)17-Aug-2016
Time (UTC)19:36
PlatformNot applicable
x86 Windows 7
File propertyValue
File nameUpdate.mum
File versionNot applicable
File size2,136
Date (UTC)18-Aug-2016
Time (UTC)23:45
PlatformNot applicable
File nameX86_0d1b8faec21fbe94ef4264154970894b_31bf3856ad364e35_6.1.7601.23523_none_c13be0907e409de0.manifest
File versionNot applicable
File size694
Date (UTC)18-Aug-2016
Time (UTC)23:45
PlatformNot applicable
File nameX86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_bb7880c511efbb4a.manifest
File versionNot applicable
File size42,145
Date (UTC)17-Aug-2016
Time (UTC)06:02
PlatformNot applicable
x86 Windows Vista

File propertyValue
File nameUpdate.mum
File versionNot applicable
File size3,078
Date (UTC)20-Aug-2016
Time (UTC)05:51
PlatformNot applicable
File nameX86_0140a2cedd1c6671403204cf5c64c19f_31bf3856ad364e35_6.0.6002.24006_none_d0c536e0daa6acb4.manifest
File versionNot applicable
File size694
Date (UTC)20-Aug-2016
Time (UTC)05:51
PlatformNot applicable
File nameX86_935b41236a32aba0af0869a69a12deb3_31bf3856ad364e35_6.0.6002.19679_none_1c347c4399a218be.manifest
File versionNot applicable
File size694
Date (UTC)20-Aug-2016
Time (UTC)05:51
PlatformNot applicable
File nameX86_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_ba97391697ddc68a.manifest
File versionNot applicable
File size6,543
Date (UTC)20-Aug-2016
Time (UTC)02:32
PlatformNot applicable
File nameX86_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_bb696065b0c58448.manifest
File versionNot applicable
File size6,543
Date (UTC)20-Aug-2016
Time (UTC)02:30
PlatformNot applicable
ia64 Windows Server 2008
File propertyValue
File nameIa64_77d304e1f16432a47fbc0ecc4e42273d_31bf3856ad364e35_6.0.6002.19679_none_d693f8dda128056f.manifest
File versionNot applicable
File size1,036
Date (UTC)20-Aug-2016
Time (UTC)05:51
PlatformNot applicable
File nameIa64_c512610a0d9c41f604d5b3147827f28a_31bf3856ad364e35_6.0.6002.24006_none_81e76e9286d04e9d.manifest
File versionNot applicable
File size1,036
Date (UTC)20-Aug-2016
Time (UTC)05:51
PlatformNot applicable
File nameIa64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_ba98dd0c97dbcf86.manifest
File versionNot applicable
File size6,551
Date (UTC)20-Aug-2016
Time (UTC)01:51
PlatformNot applicable
File nameIa64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_bb6b045bb0c38d44.manifest
File versionNot applicable
File size6,551
Date (UTC)20-Aug-2016
Time (UTC)01:42
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,256
Date (UTC)20-Aug-2016
Time (UTC)05:51
PlatformNot applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_210a7eec849bf9bb.manifest
File versionNot applicable
File size5,013
Date (UTC)20-Aug-2016
Time (UTC)02:27
PlatformNot applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_21dca63b9d83b779.manifest
File versionNot applicable
File size5,013
Date (UTC)20-Aug-2016
Time (UTC)02:26
PlatformNot applicable
x64 Windows Vista and Windows Server 2008
File propertyValue
File nameAmd64_0fbdc014d575088792aa3fb818fe5016_31bf3856ad364e35_6.0.6002.24006_none_2467e53cb6db660b.manifest
File versionNot applicable
File size1,038
Date (UTC)20-Aug-2016
Time (UTC)05:51
PlatformNot applicable
File nameAmd64_38a9a254dc978cd081591e05c6356fb0_31bf3856ad364e35_6.0.6002.19679_none_0fe55f0aa155a395.manifest
File versionNot applicable
File size1,038
Date (UTC)20-Aug-2016
Time (UTC)05:51
PlatformNot applicable
File nameAmd64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_16b5d49a503b37c0.manifest
File versionNot applicable
File size6,559
Date (UTC)20-Aug-2016
Time (UTC)02:17
PlatformNot applicable
File nameAmd64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_1787fbe96922f57e.manifest
File versionNot applicable
File size6,559
Date (UTC)20-Aug-2016
Time (UTC)01:58
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,102
Date (UTC)20-Aug-2016
Time (UTC)05:51
PlatformNot applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_210a7eec849bf9bb.manifest
File versionNot applicable
File size5,013
Date (UTC)20-Aug-2016
Time (UTC)02:27
PlatformNot applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_21dca63b9d83b779.manifest
File versionNot applicable
File size5,013
Date (UTC)20-Aug-2016
Time (UTC)02:26
PlatformNot applicable
Properties

Article ID: 3187022 - Last Review: 09/23/2016 02:36:00 - Revision: 5.0

Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Standard, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1, Windows RT 8.1, Windows Server 2012 Datacenter, Windows Server 2012 Standard, Windows Server 2012 Essentials, Windows Server 2012 Foundation, Windows Server 2008 R2 Service Pack 1, Windows 7 Service Pack 1, Windows Server 2008 Service Pack 2, Windows Vista Service Pack 2

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