When you try to install updates from the Windows Update Web site or from the Microsoft Update Web site, you receive the following error code:
This issue occurs if Windows Update or Microsoft Update cannot verify the update.inf file.
To resolve this issue follow these steps:
Step 1: Set the Cryptographic Services service to automatic
To set the Cryptographic Services service to automatic, follow these steps:
Click Start, click Run, type services.msc, and then click OK.
From the list of available services, right-click Cryptographic Services, and then click Properties.
In the Startup type drop-down list, select the Automatic option, and then click Apply.
In the Services status section, click Start.
Try to install the updates again.
Note Windows 2000 does not list the Cryptographic Services service in the Services Administrative Utility.
If you still cannot install the updates, continue to step 2.
Step 2: Reregister DLL files that are associated with the Cryptographic Services service
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To register the .dll files that are associated with the Cryptographic Services service, follow these steps:
Start Notepad. To do this, click Start, click Run, type notepad, and then click OK.
Copy and then paste the following commands into Notepad: