FIX: Error "0xc00e0003" is returned when you send messages between instances of Message Queuing

SYMPTOMS
Consider the following scenario:
  • You have a computer that is running Windows Server 2008, Windows Server 2008 R2, or Windows 7. Additionally, the computer is in a failover cluster.
  • You run a local instance of Microsoft Message Queuing (also known as MSMQ) together with one or more clustered instances of Message Queuing on the same computer.
  • You send a message between the local instance of Message Queuing and a clustered instance of Message Queuing by using the Direct=TCP syntax. Or, you send a message between multiple clustered instances of Message Queuing by using the Direct=TCP syntax.

    Note For more information about different direct format names, see the "More Information" section.
In this scenario, the message is not delivered, and error "0xc00e0003" is returned.
CAUSE
This problem occurs because the IP address for the clustered instance of Message Queuing is treated as a local resource. This causes Message Queuing to recognize the clustered instance as a local instance. Therefore, Message Queuing cannot deliver messages successfully because it cannot differentiate between the clustered instance and the local instance.
RESOLUTION
For Windows 7 and Windows Server 2008 R2, the hotfix that resolves this problem is included in Windows 7 and Windows Server 2008 R2 Service Pack 1:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

For Windows Vista and Windows Server 2008, apply this hotfix. After you apply this hotfix, one Message Queuing instance can be differentiated from another Message Queuing instance when these instances are running on the same computer.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


Important Windows Vista and Windows Server 2008 hot fixes are included in the same package. Windows 7 and Windows Server 2008 R2 hot fixes are included in the same package. However, it is normal if only one of these products may be listed on the “Hotfix Request” page.

Prerequisites

You must have Message Queuing installed to apply this hotfix. Additionally, your computer must be running one of the following operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 SP2

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all supported x86-based versions of Windows Vista and of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Mqac.sys6.0.6001.22544126,97619-Oct-200912:16x86
Mqac.sys6.0.6002.22247126,97619-Oct-200911:56x86
Mqbkup.exe6.0.6001.2254437,88819-Oct-200912:16x86
Mqlogmgr.dll2001.12.6931.2254490,62419-Oct-200914:09x86
Mqsvc.exe6.0.6001.225448,70419-Oct-200912:15x86
Mqbkup.exe6.0.6002.2224737,88819-Oct-200911:57x86
Mqlogmgr.dll2001.12.6932.2224790,62419-Oct-200913:48x86
Mqsvc.exe6.0.6002.222478,70419-Oct-200911:56x86
Mqcertui.dll6.0.6001.2254413,82419-Oct-200914:09x86
Mqsnap.dll6.0.6001.22544602,62419-Oct-200914:09x86
Mqcertui.dll6.0.6002.2224713,82419-Oct-200913:48x86
Mqsnap.dll6.0.6002.22247602,62419-Oct-200913:48x86
Mqise.dll6.0.6001.2254437,88819-Oct-200914:09x86
Mqise.dll6.0.6002.2224737,88819-Oct-200913:48x86
Mqqm.dll6.0.6001.22544922,62419-Oct-200914:09x86
Mqqm.dll6.0.6002.22247931,32819-Oct-200913:48x86
Mqrt.dll6.0.6001.22544150,52819-Oct-200914:09x86
Mqrt.dll6.0.6002.22247150,52819-Oct-200913:48x86
Mqoa.dll6.0.6001.22544254,46419-Oct-200914:09x86
Msmqpub.mofNot Applicable3,40101-Apr-200919:01Not Applicable
Msmqtrc.mofNot Applicable9,09601-Apr-200919:01Not Applicable
Msmqtrcremove.mofNot Applicable89501-Apr-200919:01Not Applicable
Mqoa.dll6.0.6002.22247254,46419-Oct-200913:48x86
Msmqpub.mofNot Applicable3,40103-Apr-200921:07Not Applicable
Msmqtrc.mofNot Applicable9,09603-Apr-200921:07Not Applicable
Msmqtrcremove.mofNot Applicable89503-Apr-200921:07Not Applicable
Mqtgsvc.exe6.0.6001.22544125,95219-Oct-200912:16x86
Mqtgsvc.exe.cfgNot Applicable4101-Apr-200919:01Not Applicable
Mqtrig.dll6.0.6001.22544156,67219-Oct-200914:09x86
Mqtgsvc.exe6.0.6002.22247125,95219-Oct-200911:57x86
Mqtgsvc.exe.cfgNot Applicable4103-Apr-200921:07Not Applicable
Mqtrig.dll6.0.6002.22247156,67219-Oct-200913:48x86

For all supported x64-based versions of Windows Vista and of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Mqac.sys6.0.6001.22544167,42419-Oct-200913:21x64
Mqac.sys6.0.6002.22247167,42419-Oct-200912:14x64
Mqbkup.exe6.0.6001.2254448,64019-Oct-200913:21x64
Mqlogmgr.dll2001.12.6931.22544113,15219-Oct-200915:19x64
Mqsvc.exe6.0.6001.225449,21619-Oct-200913:21x64
Mqbkup.exe6.0.6002.2224748,64019-Oct-200912:14x64
Mqlogmgr.dll2001.12.6932.22247113,15219-Oct-200913:45x64
Mqsvc.exe6.0.6002.222479,21619-Oct-200912:13x64
Mqcertui.dll6.0.6001.2254417,92019-Oct-200915:19x64
Mqsnap.dll6.0.6001.22544879,10419-Oct-200915:19x64
Mqcertui.dll6.0.6002.2224717,92019-Oct-200913:45x64
Mqsnap.dll6.0.6002.22247879,10419-Oct-200913:45x64
Mqise.dll6.0.6001.2254450,17619-Oct-200915:19x64
Mqise.dll6.0.6002.2224750,68819-Oct-200913:45x64
Mqqm.dll6.0.6001.225441,507,84019-Oct-200915:19x64
Mqqm.dll6.0.6002.222471,519,61619-Oct-200913:45x64
Mqrt.dll6.0.6001.22544242,68819-Oct-200915:19x64
Mqrt.dll6.0.6002.22247243,20019-Oct-200913:45x64
Mqoa.dll6.0.6001.22544319,48819-Oct-200915:19x64
Msmqpub.mofNot Applicable3,40101-Apr-200916:13Not Applicable
Msmqtrc.mofNot Applicable9,09601-Apr-200916:13Not Applicable
Msmqtrcremove.mofNot Applicable89501-Apr-200916:13Not Applicable
Mqoa.dll6.0.6002.22247319,48819-Oct-200913:45x64
Msmqpub.mofNot Applicable3,40103-Apr-200920:50Not Applicable
Msmqtrc.mofNot Applicable9,09603-Apr-200920:50Not Applicable
Msmqtrcremove.mofNot Applicable89503-Apr-200920:50Not Applicable
Mqtgsvc.exe6.0.6001.22544190,46419-Oct-200913:21x64
Mqtgsvc.exe.cfgNot Applicable4101-Apr-200916:13Not Applicable
Mqtrig.dll6.0.6001.22544243,20019-Oct-200915:19x64
Mqtgsvc.exe6.0.6002.22247190,46419-Oct-200912:14x64
Mqtgsvc.exe.cfgNot Applicable4103-Apr-200920:50Not Applicable
Mqtrig.dll6.0.6002.22247243,71219-Oct-200913:45x64

For all supported Itanium-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Mqac.sys6.0.6001.22544428,54419-Oct-200912:33IA-64
Mqac.sys6.0.6002.22247428,54419-Oct-200912:09IA-64
Mqbkup.exe6.0.6001.2254489,08819-Oct-200912:33IA-64
Mqlogmgr.dll2001.12.6931.22544259,07219-Oct-200914:14IA-64
Mqsvc.exe6.0.6001.2254416,38419-Oct-200912:33IA-64
Mqbkup.exe6.0.6002.2224789,08819-Oct-200912:09IA-64
Mqlogmgr.dll2001.12.6932.22247259,07219-Oct-200913:40IA-64
Mqsvc.exe6.0.6002.2224716,38419-Oct-200912:09IA-64
Mqcertui.dll6.0.6001.2254439,93619-Oct-200914:14IA-64
Mqsnap.dll6.0.6001.225441,522,17619-Oct-200914:14IA-64
Mqcertui.dll6.0.6002.2224739,93619-Oct-200913:40IA-64
Mqsnap.dll6.0.6002.222471,522,68819-Oct-200913:40IA-64
Mqise.dll6.0.6001.22544117,76019-Oct-200914:14IA-64
Mqise.dll6.0.6002.22247118,27219-Oct-200913:40IA-64
Mqqm.dll6.0.6001.225442,987,52019-Oct-200914:14IA-64
Mqqm.dll6.0.6002.222473,009,02419-Oct-200913:40IA-64
Mqrt.dll6.0.6001.22544448,00019-Oct-200914:14IA-64
Mqrt.dll6.0.6002.22247448,51219-Oct-200913:40IA-64
Mqoa.dll6.0.6001.22544579,58419-Oct-200914:14IA-64
Msmqpub.mofNot Applicable3,40101-Apr-200916:13Not Applicable
Msmqtrc.mofNot Applicable9,09601-Apr-200916:13Not Applicable
Msmqtrcremove.mofNot Applicable89501-Apr-200916:13Not Applicable
Mqoa.dll6.0.6002.22247580,09619-Oct-200913:40IA-64
Msmqpub.mofNot Applicable3,40103-Apr-200920:52Not Applicable
Msmqtrc.mofNot Applicable9,09603-Apr-200920:52Not Applicable
Msmqtrcremove.mofNot Applicable89503-Apr-200920:52Not Applicable
Mqtgsvc.exe6.0.6001.22544391,68019-Oct-200912:34IA-64
Mqtgsvc.exe.cfgNot Applicable4101-Apr-200916:13Not Applicable
Mqtrig.dll6.0.6001.22544475,64819-Oct-200914:14IA-64
Mqtgsvc.exe6.0.6002.22247392,19219-Oct-200912:09IA-64
Mqtgsvc.exe.cfgNot Applicable4103-Apr-200920:52Not Applicable
Mqtrig.dll6.0.6002.22247476,16019-Oct-200913:40IA-64

WORKAROUND
To work around this problem, run only one instance of Message Queuing.
MORE INFORMATION
For more information about direct format names, visit the following Microsoft Developer Network (MSDN) Web site: For more information about Microsoft Message Queuing, visit the following MSDN Web site: For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 976438 - Last Review: 10/07/2011 15:20:00 - Revision: 4.0

Microsoft Message Queuing 5.0, Microsoft Message Queuing 4.0, Windows Server 2008 R2 Datacenter, Windows Server 2008 R2 Enterprise, Windows Server 2008 R2 Standard, Windows 7 Home Premium, Windows 7 Home Basic, Windows 7 Professional, Windows 7 Enterprise, Windows 7 Ultimate, Windows Server 2008 Datacenter, Windows Server 2008 Enterprise, Windows Server 2008 Standard

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