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”Publisher cannot open the file” error in Windows 7 or Windows 8

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This issue occurs in a Windows 7 or Windows 8 environment when a Microsoft Publisher file contains corrupted OLE objects. To work around this issue, open the file in another version of Windows, and then do one of the following:
  • Delete the OLE objects, and then save the file as a Publisher file.
  • Save the file as a non-Publisher file. For example, save it as a .pdf file.

More information
Windows 7 and Windows 8 use a new validation process for OLE objects. This process triggers the “Publisher cannot open the file” error message when you try to open a file that contains corrupted OLE objects.

What is OLE?

OLE is a program-integration technology that you can use to share information between programs. OLE objects in Publisher can range from an Excel spreadsheet to a PowerPoint presentation to a bitmap image.

Find more tips, tricks, and learning opportunities at http://smallbusiness.support.microsoft.com.
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Article ID: 979642 - Last Review: 07/12/2013 09:13:00 - Revision: 6.1

  • Microsoft Publisher 2013
  • Microsoft Publisher 2010
  • Microsoft Office Publisher 2007
  • Microsoft Office Publisher 2003
  • Microsoft Publisher 2000 Standard Edition
  • Microsoft Publisher 2002 Standard Edition
  • kbexpertiseinter kbtshoot kbsurveynew kbprb KB979642
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