Email addresses and domain names in the Safe Senders List are never treated as junk email, regardless of the content of the message. You can add your Contacts and other correspondents to the Safe Senders list to confirm you'll always receive their messages in your inbox.

By default, email addresses in your Outlook contacts are considered safe senders by the Junk Email Filter, but you can change this setting. Email messages from safe senders are never moved to the Junk E-mail folder.

Notes: 

  • If you use a Microsoft Exchange Server account, mailboxes in the Global Address List (GAL) are also considered safe senders. This does not apply to Contacts and MailUsers in the GAL.

  • When you send a message to a person or organization that isn’t an Outlook contact, the recipient email address isn’t added to the Safe Senders List. This means that when the recipient replies to your message, the reply message might be moved to the Junk E-Mail folder.

To add people to your Safe Senders List, do the following:

  1. On the Home tab, click Junk, and then click Junk E-mail Options.

  2. On the Safe Senders tab, check the Automatically add people I e-mail to the Safe Senders List box.

  1. Click the Mail icon, and then click the Home tab.

  2. In the Delete group, click Junk, and then click Junk Email Options.

  3. On the Safe Senders tab, clear the Also trust email from my Contacts check box.

When you send a message to a person or organization that isn’t an Outlook contact, by default, the recipient email address isn’t added to the Safe Senders List. This means that when the recipient replies to your message, the reply message might be moved to the Junk E-Mail folder.

To make sure that your message recipients, even if they aren’t an Outlook contact, are on your Safe Senders List, do the following.

  1. On the Home tab, in the Delete group, click Junk, and then click Junk E-mail Options.

  2. On the Safe Senders tab, select the Automatically add people I e-mail to the Safe Senders List check box.

E-mail addresses that are listed in your Contacts are considered safe by the Junk E-mail Filter if the Also trust e-mail from my Contacts check box is selected (the default setting). However, you might also sometimes send e-mail to recipients who are not listed in your Contacts. Such recipient addresses are not considered safe by default. If you want these addresses to be considered safe, do the following:

  1. On the Tools menu, click Options.

  2. On the Preferences tab, under E-mail, click Junk E-mail.

  3. Click the Safe Senders tab.

  4. Select the Automatically add people I e-mail to the Safe Senders List check box.

Related topics

Overview of the Junk Email Filter

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