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Automatically save photos and videos with OneDrive on iOS

The camera roll on your device only uploads to OneDrive - it does not sync photos both ways. That means you can delete uploaded photos and videos from your device, and the copies in OneDrive won't be affected.

To automatically upload your iPhone or iPad camera roll to OneDrive

  1. In the OneDrive app, tap your account image:

    OneDrive app account image location

  2. Tap Settings OneDrive settings  then Camera Upload

    Important: You can only upload your camera roll to one account at a time, so make sure you're signed in with the account that you want to upload photos to. Tap the relevant account icon to switch accounts.

  3. Turn on Camera Upload to automatically upload photos and videos to OneDrive.

  4. To make sure videos automatically upload, turn on Include Videos

Use Bedtime Backup to upload remaining photos

If you have large videos or need to upload lots of images, you may see some marked as "Remaining". We recommend using Bedtime Backup to upload your photos even faster with OneDrive's dedicated upload mode. Here's how:

  1. Tap the Remaining  and select Get Started.

  2. Ensure your device is connected to Wi-Fi and on charge, then select Turn on Bedtime Backup.

  3. Once uploads are complete, you'll be offered to can Turn Off Bedtime Backup.

If camera upload isn’t working

Note: To conserve battery life, iOS may go to "sleep" during a large camera upload, making the upload take a long time.

If automatic camera upload isn’t working, or only some pictures are uploaded, follow these steps:

  • Connect your charger. iOS won't let OneDrive backup your photos if the battery is less than 20%.

  • Ensure your device is not in Low Power Mode. Learn how to turn Low Power Mode on/off.

  • Enable/disable Background App Refresh in the iOS settings: Settings > Scroll down to our app > toggle on/off Background App Refresh.

  • Don't close the app. Apple recommends that customers leave the OneDrive app running in the background. Automatic uploading cannot work if the app has been Force Closed (double-tap Home and swipe up and away).

  • Connect to Wi-Fi. If you're not connected to Wi-Fi, check your mobile OneDrive settings. If you want to use your mobile network, tap Settings, tap Camera upload, and then turn on Use Mobile Network.

  • If your camera upload is taking too long to set up or look for photos, without giving any error message, it could be because you have too many photos in your camera roll.

  • OneDrive cannot upload photos optimized for iCloud. To disable optimization, tap Settings > iCloud > Photos and uncheck Optimize Storage.

Learn more

Upload HEIF and HEVC photos and videos to OneDrive

Manually upload files or photos to OneDrive in iOS

Troubleshoot OneDrive for iOS app problems

Seeing pictures that are not my photos in OneDrive

Need more help?

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For help with your Microsoft account and subscriptions, visit Account & Billing Help.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

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