Whether answering questions or taking care of mundane tasks, bots in Teams save you and others time to focus on what's most important.

Tip: Not sure what to say to a bot? Keep in mind each bot has a set of commands it understands and responds to. You can see these commands when you start typing a message to a bot.

Add a bot

There are a couple ways to add a bot in Teams:

  • Go to Apps on the left of Teams. Search for your favorite app or browse the app categories to find new ones.

  • In a channel, one-on-one chat, or group chat, type @ in the text box and select Get bots.

Note: If you're a team owner, you can add bots that receive and send messages in channels without being @mentioned. Before you add this type of bot, make sure you understand the permissions it's requesting.

Chat with a bot one-on-one

Bots can help you plan your day, quickly get information, and more without leaving Teams.

  1. Go to Chat Open chat button and select New chat New chat button.

  2. Type the bot's name in the To field.

  3. Chat away.

    Example of chatting with a bot one-on-one in Teams.

Chat with a bot in a channel or group chat

Bots can contribute to channel and group chat conversations, such as providing important updates or helping a team organize its work.

Typically, you or someone else @mentions a bot to interact with it, but some bots can play a more proactive role in channels. These bots receive messages and respond without an @mention. (Whoever adds this kind of bot to a channel—whether it's you or a team member—must consent to the required app permissions on behalf of the team.)

  1. Type @ and the bot's name in the text box.

  2. Chat away.

    This example shows a bot called Contoso assigning a follow-up task to Daniela based on the channel conversation.

    Example of chatting with a bot in a Teams channel.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!

×