Your voicemail is a familiar tool for getting the most out of your calling experience in Teams. To access your voicemail, go to Calls  Calls button  > History and then select Voicemail.


Call someone back by hovering over a voicemail and selecting Call  Calls button or by selecting More actions  Select to see more options and choosing Call back  Calls button  .

When you select a voicemail, you can review and access details and other information—all on the right side of Teams. 

Teams-Voicemail-Details screen

From here you can:

  • Listen to your voicemails by using the playback controls at the bottom.

  • Review your voicemail summaries and transcripts (if available). 

  • Call someone back by using the call controls under the contact details at the top.

  • Customize voicemail settings (such as recording a greeting and specifying call answering rules). 

Need more help?

Expand your skills


Get new features first


Was this information helpful?

What affected your experience?

Thank you for your feedback!