Last Updated: September 10, 2024
ISSUE
After recent updates when users start Outlook, Word, or other Office Applications they may see the following error:
“The required file msls70.dll cannot be found in your path. Install Microsoft Outlook again.”
STATUS: INVESTIGATING
The Outlook Team is investigating this issue. We will update this topic when we know more about fix status. In the meantime, please use OWA or new Outlook to access your email.
For those that have support cases open, please collect the two sets of Office Logs below and share them with your support engineer.
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Close all Office apps, and then zip up the logs in this directory and add to your support case: Logs: %temp%/diagnostics.
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Download the Office Deployment Log Collector, extract it to a folder, run it, and then add the zipped-up logs to your support case, Download Microsoft 365 Apps Deployment Log Collector from Official Microsoft Download Center.
For further discussion about this issue please go to the Answers forum thread Most of our users are getting repeated msls70.dll error in Outlook.
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