If your Outlook looks like the image below, you're in the light version of Outlook. This means you're using an old browser that's incompatible with the new Outlook.com and Outlook on the web or with Outlook Web App. For the best experience, please update your browser to the latest version.

A screenshot of the inbox in Outlook Web App Light

For information about which browsers support the new Outlook.com and Outlook on the web, see Which browsers work with Office Online.

For information about which browsers support Outlook Web App, see Supported browsers for Outlook Web App.

General functions

The following general functions aren't available in the light version of Outlook:

  • Use a Favorites folder

  • Use while offline

  • Access multiple Exchange email accounts

Email

The following email features aren't available in the light version of Outlook:

  • Recover deleted items

  • Change message format

  • Play a sound when messages arrive

  • Show reading pane

  • Get delivery receipts

  • Choose how to respond to read receipt requests

Contacts and address book

The following feature about contacts and address books isn't available in the light version of Outlook:

  • Use groups

Calendar, meetings, and appointments

The following calendar features aren't available in the light version of Outlook:

  • Find a meeting room

  • Set reminders

  • See other people's schedules

  • Use day, week, or month views

  • Print calendar

  • Use multiple calendars

  • Share a calendar

Mailbox management

The following advanced mailbox features aren't available in the light version of Outlook:

  • Create inbox rules

  • Change optional retention policies

Tasks

Tasks and notes are not available in the light version of Outlook.

Instant messaging

Instant messaging is not available in the light version of Outlook.

Voice mail

Voice mail is not available in the light version of Outlook.

Related topics

Learn more about the light version of Outlook

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