Collaborate

Create a group email address

Make a big impact with Announcements

When you create a group, you create a central email address and place to collaborate. You can use this to provide an email address like sales or info that everyone can see and get emails from.

  1. In Outlook, on the Home tab, choose New Group.

  2. In the Create Group box, enter a group name, a shorter email address like info, and a description.

  3. Open the privacy dropdown and choose Private.

  4. Check the Send all group email and events to members' inboxes check box.

  5. Under Add Members, select the employees you want to receive the emails, and then choose Add Members.

  6. On the Home tab in Outlook, select Group Settings > Edit Group.

  7. In the Edit Group box, select the Let people outside the organization email the group check box, and then choose OK.

When you create a group, you create a central email address and place to collaborate. You can use this to provide an email address like sales or info that everyone can see and get emails from.

Let's look at how to set it up.

In Outlook, go to the Groups section and select New Group.

Type a name for your group. You can change the email address to something shorter like info.

Enter a description, open the privacy dropdown and choose Private so we keep the customers' information confidential.

Check the box to send group email and events to members' inboxes and select Create.

To add members to the group, search for them and select them. Repeat until all members have been added. Then select Add Members.

To allow external users such as your customers to send email to the group address, select Group Settings, Edit Group. Select the checkbox to let people outside the organization email the group. Then OK.

Now you can share your group email address with your customers.

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