If you receive or open a document and can't make any changes, it might be Open for viewing only in Protected View. One of the options below can help you:
Clear Read-Only option
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Go to File > Info.
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Select Protect document.
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Clear Always Open Read-Only.
Update the document access mode
If you still can't edit, you can try the upper-right corner drop-down.
Select Viewing or Reviewing and switch to Editing.
Note:Â If you can't exit Protected View, it's possible that the document author or your system administrator has rules established that prevent editing.
Clear Read-Only option
-
Go to File > Info.
-
Clear Always Open View-Only.
Update the document access mode
If you still can't edit, you can try the upper-right corner drop-down.
Select Viewing or Reviewing and switch to Editing.
Note:Â If you can't exit Protected View, it's possible that the document author or your system administrator has rules established that prevent editing.