Error code 30053-4 or 30053-39 when installing a language pack

Applies To

OneNote for Microsoft 365 Excel 2016 Word 2016 Outlook 2016 OneNote 2016 Publisher 2016 Office 2016 Excel 2013 Word 2013 Outlook 2013 OneNote 2013 Publisher 2013 Office 2013 Microsoft 365 for home Office for business Office 365 Small Business Microsoft 365 admin Office 365 operated by 21Vianet Office 365 operated by 21Vianet - Small Business Admin Office 365 operated by 21Vianet - Admin Click2Run Office 365 Germany - Enterprise Office 365 Germany - Enterprise admin

You might see one of these errors if you're trying to install an Microsoft 365 language pack and you don't have the correct version of Microsoft 365 installed. You must install Microsoft 365 before you install a language pack.

Something went wrong error message 30053

For Microsoft 365 and Office 2016, 2013, and 2010, see Language Accessory Pack for Office and follow the steps for your version of Office.

For volume license versions, see the section below, Install a language pack for a Volume Licensing edition of Microsoft Office 2016.

Not sure what version you have? See What version of Office am I using?

Install a language pack for a Volume Licensing edition of Microsoft Office 2016

If you're using a Volume License version of Microsoft Office 2016, you can download an ISO image of the language packs, language interface packs, and proofing tools from the Volume Licensing Service Center (VLSC). Please contact your administrator for more information.

For more information about Office 2016 language packs, see Customized language setup and settings for Office 2016.