We're sorry that you're having trouble syncing your OneDrive. Select the icon you see on your PC from the list below, and we'll show you the steps to help get you syncing again.
Note
- If you can't see any OneDrive icons in the taskbar or notification area, it could be that the icons have moved, or OneDrive isn't running. Learn more.
- If you exceed your Microsoft storage, you won't be able to upload, edit, or sync new files (such as Camera Roll) to your OneDrive. Learn more.
None of the above
If you don't see the OneDrive icon you're looking for, learn more about OneDrive icons.
If you're still having issues, try unlinking/relinking your OneDrive account or use our guided support troubleshooting tool below.
Need more help?
Important
Support for the old OneDrive for Business sync app with SharePoint Online has ended. If you see this
icon in your taskbar, read this article to learn more.
Account support. For help with your Microsoft account and subscriptions, visit Account & Billing Help.
Technical support. For technical support, select Contact Microsoft Support below, enter your problem and select Get Help.
Mobile users can contact Support by opening the OneDrive app and gently shaking your device.
Community support. Communities help you ask questions, give feedback, and hear from experts with rich knowledge. Ask the Microsoft Community. Do not disclose personal or sensitive information in public forums.