Applies ToGroupMe

Turning on two-step verification makes your account safer by requiring both your password and a phone number to sign in. When you turn on two-step verification, you will get a security code sent to your phone every time you sign in.

Important: 

  • When you turn on two-step verification, you have the option to use a PIN or a backup code. If you lose your phone, the backup code will help you get into your account. If you don't have your backup code, and didn't receive a PIN, learn more about what to do if you didn't receive your GroupMe PIN.

  • When you first enable two-step verification, you'll receive a backup code. You can also regenerate a backup code from your profile if necessary. Backup codes are only ever displayed once, so make sure you store it in a safe place separate from your phoneIf you lose it, you could be locked out of your account with no recourse. 

To turn two-step verification on or off

  1. Select your profile picture.

  2. Select Edit profile.

  3. Turn Use two-step verification on or off. 

After you turn on two-step verification, you’ll be asked to re-verify your phone number each time you turn it off or on again. Re-verifying your phone number gives you an added layer of protection, as it makes sure you still have access to the phone. 

  1. Select your profile picture.

  2. Select Edit Profile.

  3. Turn Use two-step verification on or off. 

After you turn on two-step verification, you’ll be asked to re-verify your phone number each time you turn it off or on again. Re-verifying your phone number gives you an added layer of protection, as it makes sure you still have access to the phone. 

  1. Select your avatar (profile picture).

  2. Turn Use two-step verification on or off. 

After you turn on two-step verification, you’ll be asked to re-verify your phone number each time you turn it off or on again. Re-verifying your phone number gives you an added layer of protection, as it makes sure you still have access to the phone. 

  1. Select your avatar (profile picture).

  2. Turn Use two-step verification on or off. 

After you turn on two-step verification, you’ll be asked to re-verify your phone number each time you turn it off or on again. Re-verifying your phone number gives you an added layer of protection, as it makes sure you still have access to the phone. 

Contact us

For more help, contact support.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.