To start using GroupMe, you’ll need to register your phone number. This process ensures that you have a valid number linked to your account. After entering your email and password, you can complete the registration process by verifying your number via SMS.Â
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Enter your phone number without adding any leading zeros.
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Choose your country from the dropdown list to automatically apply the correct country code.Â
Note:Â If you receive a message stating "phone number not verified" when entering your number, it means that GroupMe is unable to register your number. This could be because the number belongs to a country that is not supported by GroupMe, or it is a type of number (such as VoIP or toll-free) that is not eligible for registration.Â
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Tap Next to receive a 6-digit verification code via SMS.Â
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When you receive the code, type it in to confirm your number.​​​​​​​ If you don't receive a code, see "Troubleshooting registration issues" below.
Registration RequirementsÂ
Before you register your phone number, make sure you meet the following criteria:Â
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The phone number you’re registering must belong to you.
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Your device should be able to receive SMS messages.
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You must have the latest version of GroupMe installed on your phone.
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Any call-blocking settings or apps that could interfere with SMS delivery should be disabled.
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You need an active internet connection (Wi-Fi or mobile data). If you’re experiencing connectivity issues, test your internet by opening a web page.
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Jailbroken devices may experience issues during registration.
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Each GroupMe account requires a unique phone number. You can't use the same number for multiple accounts.
Unsupported phone numbers that cannot be used to register on GroupMe include:Â
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Most VoIP numbers
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Landlines
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Toll-free numbers
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Premium-rate numbers
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Universal access numbers (UAN)
Troubleshooting registration issues
GroupMe will send you a one-time verification code via SMS to confirm ownership of your phone number. If you don’t receive your verification code via SMS:Â
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Wait and retry sending after a minute or two.
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Avoid guessing the code, as too many incorrect attempts may temporarily lock you out.
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Check your internet connection and confirm that your device can receive international SMS messages. ​​​​​​​
