I want to recall a message in Outlook.com

Let's say you've just sent an email message to someone by mistake in Outlook.com. How do you recall it?

Unfortunately, you can't.

Message recall is not available for users with email addresses ending in @outlook.com, @hotmail.com, @live.com, or @msn.com. These are web-based email services where once you send an email message, it's gone from your email server and out of your control.

Message recall is available in Outlook for Windows. See Recall or replace an email message that you sent for instructions.

Set up undo send in Outlook.com

Although you can't recall a message once it's been sent, when you turn on the undo send option, Outlook.com delays sending the message so you can cancel it if you change your mind.

You can delay sending your message for 5 or 10 seconds. To turn on the undo send option:

  1. At the top of the page, select Settings Settings > View all Outlook settings.

  2. Select Mail > Compose and reply.

  3. Under Undo send, choose the how long Outlook.com will wait to send your messages.

  4. Select Save.

Undo sending in Outlook.com

Once undo send is set up, you'll see an Undo send prompt at the bottom of the message list whenever you send a new message. The prompt will be available for the length of time you set in Compose and reply.

Undo send

Still need help?

Note: You will need to sign in first to get support. If you can't sign in, go to Account support.

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See Also

Restore deleted email messages in Outlook.com

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