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If you don't see the option to install Skype for Business in Microsoft 365, there are two possible reasons why:

  • Your business is using Microsoft 365 Apps for enterprise. With Microsoft 365 Apps for enterprise, you download and install Skype for Business at the same time you download and install Word, Excel, PowerPoint, etc. It's all installed as one package of software!

    If your business bought Microsoft 365 Apps for enterprise you will have to upgrade to the entire Office 2016 suite of apps in order to install Skype for Business on your PC.

  • Or, your Microsoft 365 administrator hasn't assigned a license to you so you don't yet have the option to install Skype for Business. Contact the person who gave you your Microsoft 365 sign-in information and ask them to check that a license has been assigned to you.

Check whether Skype for Business is already installed on your computer

If you already installed Word, Excel, and other Office apps on your PC, here's how to check whether you have Skype for Business, too:

  • Go to Start > Microsoft Office 2016 (Windows 7) or Start > Office 365 (Windows 8 and Windows 10), and look for Skype for Business. If it's there, you're all set. You can sign in to Skype for Business.

Install Skype for Business with Microsoft 365 Apps for enterprise

If Skype for Business and the other Office apps aren't already installed on your computer, download and install Office using Microsoft 365. This way, you'll install Word, Excel, and Skype for Business all at the same time.

See Also

Install Skype for Business on your PC

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