Maximize upload and download speed

The time it takes to upload or download a large amount of data to or from OneDrive depends on your internet connection speed, how close you are geographically to our servers, how much your internet service provider (ISP) lets you upload in a day, the speed of your computer, and other factors. Here are some tips for maximizing the transfer speed: 

  • Use a wired instead of a wireless connection.

  • Avoid running other apps on your computer when you're uploading or downloading a large amount of data.

  • Avoid using your internet connection for other activities while you're transferring a large amount of data. It might help to upload or download at night, when the connection is getting less use from other people in your household and when your internet service provider’s (ISP) bandwidth is getting less use from other users in your area. 

  • Before you begin transferring a large amount of data, make sure your computer isn't set to go to sleep. If it goes to sleep, all uploading and downloading will stop.

To test your connection speed, search the web for "bandwidth test." After you know your connection speed, search the web for "upload time calculator" or "download time calculator" to find out how long you can expect it to take to upload or download a specific amount of data.

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For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

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Admins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support.

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