Office for Mac payment error code1006

Unable to associate your purchase due to a failure in acquiring credentials. Please try again.

In most cases, this issue occurs when there is a problem with your Microsoft Account credentials.

To troubleshoot, try the steps in this article: Restore previous purchase for Office for Mac.

If the problem persists, please contact Microsoft Support.

Need more help?

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.