Issue
Some OneDrive shared folders shortcuts located in your My Files folder may show up as .url internet shortcuts instead of actual folders.
If you try to open the folder shortcut, it opens as a webpage (and you may be asked to sign in) instead of a folder.
Status
If you have full access to the account that shared folders with you, you can add OneDrive as a service to easily open Office files on your computer.
Need more help?
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Contact Support For help with your Microsoft account and subscriptions, visit Account & Billing Help. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. |
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Admins Admins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support. |
