Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Before you get service for your Surface

A woman using Surface Book on a desk

Get service for your out-of-warranty or damaged Surface

See your options if your Surface device is out of warranty, damaged, or has a cracked screen.

See the steps

A man using Surface laptop on a desk

How much does out-of-warranty service cost for your Surface device or accessory?

If your device is no longer covered by the standard limited warranty or Microsoft Complete, you may be eligible for out-of-warranty services.

See service costs

A man walking and holding Surface Book

Find Surface Walk-in Center and Authorized Service Provider contact information

Microsoft has support options for your Surface through Authorized Reseller Customer Service Centers and Authorized Service Providers. Not available in all countries and regions.

Find a location

A woman using Surface Laptop on a desk

Find the serial number on Microsoft or Surface device

There are several ways you can find the serial number for your Microsoft or Surface device or accessory.

Find serial number

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×