Before you get service for your Surface

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Get service for your out-of-warranty or damaged Surface

See your options if your Surface device is out of warranty, damaged, or has a cracked screen.

See the steps

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How much does out-of-warranty service cost for your Surface device or accessory?

If your device is no longer covered by the standard limited warranty or Microsoft Complete, you may be eligible for out-of-warranty services.

See service costs

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Find Surface Walk-in Center and Authorized Service Provider contact information

Microsoft has support options for your Surface through Authorized Reseller Customer Service Centers and Authorized Service Providers. Not available in all countries and regions.

Find a location

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Find the serial number on Microsoft or Surface device

There are several ways you can find the serial number for your Microsoft or Surface device or accessory.

Find serial number

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