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There are several ways you can find the serial number for your Microsoft or Surface device or accessory. To learn how, select one of the tabs below.

To register your Surface or get it serviced, you'll need to know its serial number. But first, it helps to know which Surface model you have.

You can find your Surface serial number:

Note: If you lost your Surface, you can locate and lock it.

Find the serial number in the Surface app

The easiest way to find your serial number is in the Surface app. It shows the serial number for your Surface device and for each Surface accessory.

Open the Surface app (select the Start button, then type Surface), then select your Surface device > Device information. Your serial number is listed next to Serial number.

Note: If you have a Surface Duo, Surface RT, or Surface 2, use one of the other methods to find the serial number. The Surface app isn’t available on Surface Duo or Windows RT.

Get the Surface app

Find the serial number on the packaging

If you still have the original packaging for your Surface, you can find the serial number on the barcode label.

Serial number on Surface packaging

Find the serial number in Settings

Here's a quick way to find the serial number on your Surface (running on Windows 10 or Windows 11):

  1. Select Start > Settings > System > About .

  2. On this page, find Windows Specifications, and look for your Serial number.

For the Surface Duo:

  1. On your Home screen, tap Settings.

  2. In Settings, tap AboutModel & hardware, and look for your Serial number.
    This is the quickest way to find your serial number. However, if your Surface Duo doesn’t turn on, you can also find the serial number on the SIM card tray after you eject it. See the following section for details.

Find the serial number on your device

Look for your Surface model to locate its serial number.

If you have this Surface

Find it here

Surface Laptop

Look under your keyboard near the hinge.

Any Surface Pro model, Surface Go model, Surface 2, Surface 3, and Surface RT

Flip out the kickstand and look for the string of numbers near its base.

Shows the serial number for the Surface Pro on the bottom edge, under the kickstand.

Any Surface Book (on the keyboard)

Look on the bottom edge of the Clipboard where it attaches to the keyboard. You'll need to disconnect the screen from the base.

Location of serial number on Surface Book Clipboard

Any Surface Book (on the clipboard)

Look on the bottom edge of the clipboard where it attaches to the keyboard. You'll need to disconnect the screen from the base.

Serial number location on Surface Book

Any Surface Studio 

Place your Surface Studio screen down, and look at the bottom of the base. 

surfacestudio-serial-number_en

Surface Laptop Studio

Place your Surface Laptop Studio screen down, and look at the bottom of the base. 

Surface Duo (on the SIM card tray)

Insert the SIM ejector tool into the small hole on the right side and gently press in to eject the SIM card tray. Gently pull the SIM tray out to find the serial number on the inside of it.

Surface Duo serial number on SIM card tray

Note: If the bumper is attached, the SIM card tray may not come all the way out. If this occurs, slightly insert the SIM ejector tool back into the hole for the SIM card tray, and then gently angle the tool and pull the tray all the way out. You might be able to grab the longer end of the SIM tray with your fingernails to remove it.

Surface Duo 2 (on the SIM card tray)

With your Surface Duo 2 closed and the triple lens rear-facing camera facing up, insert the SIM ejector tool into the small hole on the bottom of the left screen, and then gently press in to eject the SIM card tray. Gently pull the SIM tray out to find the serial number on the inside of it.

Surface Duo 2 SIM card tray.

Find the serial number for Surface accessories

Find the serial number for your Surface Headphones or Surface Earbuds by using the Surface Audio app (on Android or iOS devices) or the Surface app (on Windows 10/11 PCs).

Find the serial number in the Surface app or Surface Audio app

Find the serial number for your Surface Headphones in the Surface app or Surface Audio app. Here’s how:

  • On a Windows 10/11 PC: Select Start , then select Surface in the all apps list. Select Surface Headphones or Surface Earbuds > Device information. The serial number is listed there.

  • On an iOS device or Android device: Open the Surface Audio app, select Settings  next to Surface Headphones, then select About. You’ll find the serial number there.

Find the serial number on Surface Headphones

To find the serial number on the Surface Headphones, you'll need to remove the right ear pad from the device.

To remove the ear pad:

  1. Rotate the right ear pad of the Surface Headphones towards you—you should be able to see the inside of the ear pad.

  2. While firmly holding the right ear pad, twist it counterclockwise. Lift the ear pad up to detach it from the headphones.

  3. The 12-digit serial number will be on the headphone base. Take a note of the serial number before reattaching the ear pad.

An image showing how to remove the right earmuff of the Surface Headphones.

To reattach the ear pad:

  1. Match the grooves of the ear pad with the headphone. The ear pad should be touching the headphone base all the way around.

  2. With the inside of the ear pad facing you, turn it clockwise to secure the ear pad onto the headphone base.

Find the serial number for your Surface Earbuds on the Surface Earbuds charging case.

  1. Open the charging case and remove the right earbud.

  2. Turn the case around backwards. The 12-digit serial number is listed in the compartment for the right earbud.

    Serial number in the right earbud compartment in the charging case

Notes: 

  • If you still have the original packaging for your Surface Earbuds, you can also find the serial number on the barcode label.

  • For more info about setting up your earbuds in the Surface Audio app (on Android and iOS devices) or the Surface app (on Windows 10/11 PCs), see Set up Surface Earbuds.

  • For more info about changing settings for your earbuds, see Manage Surface Earbuds settings.

Related topics

To register your Surface device or Microsoft accessory, or to use self-service setup or maintenance options, you’ll need to find its serial number. 

Find the serial number in the Microsoft Mouse and Keyboard Center app

The Microsoft Mouse and Keyboard Center app can show the serial number on Microsoft accessories. Open the app, and then select Support > Device information

Mouse and Keyboard Center download

Find the serial number on the packaging

If you still have the original packaging for your mouse or keyboard, you can find the serial number on the barcode label.

Find the serial number on the accessory

If your mouse or keyboard is:

  • A USB device, you'll find the serial number printed on the bottom of the keyboard or mouse.

  • A wireless or Bluetooth device, you'll find the serial number in the battery compartment.

To register your Microsoft Modern headset, webcam, or speaker, or to use self-service setup and maintenance options, you'll need the serial number. There are several ways you can find the serial number—with the Microsoft Accessory Center app, on the packaging, or on the accessory itself.

Find the serial number in the Microsoft Accessory Center app

The Microsoft Accessory Center app shows the serial number for the Microsoft Modern audio and webcam accessories. Open the app, select the accessory, and then select Device details.

Microsoft Accessory Center download

Find the serial number on the packaging

If you still have the original packaging for your Microsoft Modern PC accessory, you can find the serial number on the barcode label.

Find the serial number on the accessory

To find the serial number on the Microsoft Modern USB Headset, you'll need to remove the right ear pad from the device.

To remove the ear pad:

  1. Hold the base of the headset in one hand.

  2. With your other hand, gently pull the cushioned ear pad out and away from the ear cup to remove the ear pad.

  3. The 14-alphanumeric serial number will be on the headset base. Take note of the serial number before reattaching the ear pad.

Microsoft Modern USB Headset with ear pad removed

To reattach the ear pad:

  1. Hold the base of the headset in one hand.

  2. With your other hand, take the ear pad you removed and fit it into the ear cup.

To find the serial number on the Microsoft Modern USB-C Headset, you'll need to remove the right ear pad from the device.

To remove the ear pad:

  1. Hold the base of the headset in one hand.

  2. With your other hand, gently pull the cushioned ear pad out and away from the ear cup to remove the ear pad.

  3. The 14-alphanumeric serial number will be on the headset base. Take note of the serial number before reattaching the ear pad.

Microsoft Modern USB Headset with ear pad removed

To reattach the ear pad:

  1. Hold the base of the headset in one hand.

  2. With your other hand, take the ear pad you removed and fit it into the ear cup.

To find the serial number on the Microsoft Modern Wireless Headset, you'll need to remove the right ear pad from the device.

To remove the ear pad:

  1. Hold the base of the headset in one hand.

  2. With your other hand, gently pull the cushioned ear pad out and away from the ear cup to remove the ear pad.

  3. The 14–alphanumeric serial number will be on the headset base. Take note of the serial number before reattaching the ear pad.

Microsoft Modern Wireless Headset with ear pad removed

To reattach the ear pad:

  1. Hold the base of the headset in one hand.

  2. With your other hand, take the ear pad you removed and fit it into the ear cup.

The 14–alphanumeric serial number is on the bottom of the Microsoft Modern USB-C Speaker.

Microsoft Modern USB-C Speaker with serial number

The 14–alphanumeric serial number is on the front of the Microsoft Modern Webcam above the camera.

Microsoft Modern Webcam with serial number

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