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Last Updated: June 26, 2023


There is an issue impacting the PowerPoint app where users get the error “ai.exe- Entry Point Not Found” prompt while opening PPT files or editing text. Users can dismiss the prompt and continue to use the file.

The issue applies to:

Builds 16.0.16501.20210 and below from Office version 2305 are impacted if Office is running on any of the below Windows versions:

  • Windows 10 RS1/1607

  • Windows 10 TH2/1511

  • Windows 10 TH1/1507

  • Windows 10

  • Windows Server 2016


The issue has been fixed in Office 2305 latest build (16.0.16501.20228), and users should update their build.

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See Also

Fixes or workarounds for recent issues in PowerPoint for PC

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