To connect your Samsung Gallery to OneDrive

  1. Open the Samsung Gallery app settings.

  2. Tap Switch to OneDrive and follow the prompts to move your Samsung Cloud Gallery to Microsoft OneDrive.

Notes: 

  • Samsung Gallery connection to OneDrive is available for certain models and markets only.

  • Your Samsung Gallery can only be connected to OneDrive personal accounts (i.e. not OneDrive for work or school users).

If Samsung Gallery upload to OneDrive isn’t working

  1. If you connected your Samsung Gallery app to OneDrive, and see the error message "Something went wrong", close the app, start the connection again ensuring that all permissions are granted.

    Notes: 

    • Your Samsung Gallery can only be connected to OneDrive personal accounts (i.e. not OneDrive for work or school users).

    • If the Samsung Gallery still doesn't sync to your OneDrive, please contact Samsung Customer Support via your device. Go to Settings > Accounts and backup > Samsung Cloud > More > Contact us > Error reports ensuring that Send system log data is enabled.

  2. If you connected your Samsung Gallery app to OneDrive, but images from other folders (e.g. Screenshots, social media folders) are not showing in your OneDrive camera roll, this is because the Samsung Gallery app doesn't support photos from additional folders. To resolve this:

    1. Disconnect your Samsung Gallery from OneDrive - see below.

    2. Ensure that OneDrive camera roll is enabled. Learn how to Automatically save photos and videos with OneDrive for Android.

If pictures are not showing in your Samsung Gallery or OneDrive camera roll

If you delete files from the Samsung Gallery folder in your OneDrive app, or from within the Samsung Gallery app, they will be deleted from the other app too.

Warning: If you delete any files that sync to the Samsung Gallery, they will be moved to the Recycle Bin and deleted from all your synced devices.

To disconnect your Samsung Gallery from OneDrive

If you want to stop the Samsung Gallery app syncing photos to OneDrive and remove the Samsung data sharing permissions to your Microsoft Account, you'll need to edit how you sign-in to Microsoft:

  1. Open your Microsoft Account's Additional security options.

    1. Next to Samsung logo  Samsung account, select Remove.

  2. On your mobile device, go to Settings > Accounts.

    1. Scroll down and select your Samsung logo  Samsung account.

    2. Tap Apps and services then Connected services.

    3. Remove your Microsoft account from the list of Linked accounts.

  3. Unlink your Microsoft account from your Samsung account Connected services.

Learn more

Automatically save photos and videos with OneDrive for Android.

What do I do when my Samsung OneDrive bonus expires?

Samsung, Microsoft OneDrive, and your privacy

Troubleshoot OneDrive for Android app problems.

Need more help?

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For help with your Microsoft account and subscriptions, visit Account & Billing Help.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

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