Shifts capabilities

Applies To
Teams Microsoft Teams

Shifts on desktop and web is optimized for frontline managers who create and manage schedules. Shifts on Android and iOS is geared for frontline workers. To learn more, see Get started in Shifts.

Here's an overview of what managers and team members can do in Shifts on desktop, web, and mobile.   

Frontline managers (team owners)

Capability¹ Desktop Web Mobile
Create a schedule and share it with the team. CheckMark CheckMark
Import a schedule from Excel to Shifts. CheckMark CheckMark
Copy a schedule. CheckMark CheckMark
Add, update, and delete schedule groups to organize team members based on common characteristics within a team. For example, department or job type. CheckMark CheckMark
Add, update, and delete shifts. CheckMark CheckMark CheckMark
Add, update, and delete open shifts for workers on their own team to request. CheckMark CheckMark CheckMark
Add, update, and delete open shifts for workers on other teams (locations) to request. CheckMark CheckMark CheckMark
Manage schedule settings for the team. CheckMark CheckMark
Manage (approve and deny) time-off and shift requests from workers. CheckMark CheckMark CheckMark
Export and view time sheet reports. CheckMark CheckMark
Export the schedule to Excel. CheckMark CheckMark
Recall shifts on the schedule. CheckMark CheckMark
Print the schedule. CheckMark CheckMark

¹This table summarizes capabilities when using Shifts as a standalone app. If your organization is using Shifts with a workforce management system (WFM) to sync schedule data through a connector, you can view and manage your schedules in your WFM system from within Shifts. Learn more about the capabilities available to managers when using Shifts with a WFM system .

                ​​​​​​​ Frontline workers (team members)

Capability¹ Desktop Web Mobile
View your own shifts. CheckMark CheckMark CheckMark
View the team schedule. CheckMark CheckMark CheckMark
View open shifts available in your schedule groups. CheckMark CheckMark CheckMark
Request to pick up open shifts at your location. CheckMark CheckMark CheckMark
Request to pick up open shifts at other locations. CheckMark CheckMark CheckMark
Request time off. CheckMark CheckMark CheckMark
Swap a shift with a coworker on the same team. CheckMark CheckMark CheckMark
Offer a shift to a coworker on the same team. CheckMark CheckMark CheckMark
Clock in and out of shifts and breaks. CheckMark CheckMark CheckMark
Edit time sheet entries for clocking in/out and breaks. CheckMark
Set availability. CheckMark
Set shift reminders. CheckMark

¹This table summarizes capabilities when using Shifts as a standalone app. If your organization is using Shifts with a workforce management system (WFM) to sync schedule data through a connector, you can view and manage your schedules in your WFM system from within Shifts. Learn more about the capabilities available to team members when using Shifts with a WFM system .