Starting a new chat with a contact or a group is simple in Teams for personal and small business use. 

Want to do even more in Teams? Learn more about Teams subscriptions.

To start a new chat in Teams: 

  1. Tap the New Chat  Teams new chat icon button.
    Teams new chat button in Android

  2. Type the name, email address, or phone number of the person with whom you want to chat in the To: field.
     

    Tip: If you can’t find the person you want to add to the chat, try syncing your contacts on your mobile device. If you still can’t find them, you can invite them to Teams

  3. Select the person in the list of suggestions or contacts to start a chat.

  4. You can add more people to the chat by typing more names, email addresses, or phone numbers into the To: field.

  5. Type in the Type a new message window and tap Send  Send button to send a message in the chat.

Once you’re in a chat, you can use @mentions to get someone’s attention in the chat. Learn more about using mentions to get someone’s attention in a chat.

To start a new chat in Teams: 

  1. Tap the New Chat  Teams new chat icon button.
    Teams new chat button in iOS

  2. Type the name, email address, or phone number of the person with whom you want to chat in the To: field.
     

    Tip: If you can’t find the person you want to add to the chat, try syncing your contacts on your mobile device. If you still can’t find them, you can invite them to Teams

  3. Select the person in the list of suggestions or contacts to start a chat.

  4. You can add more people to the chat by typing more names, email addresses, or phone numbers into the To: field.

  5. Type in the Type a new message window and tap Send  Send button to send a message in the chat.

Once you’re in a chat, you can use @mentions to get someone’s attention in the chat. Learn more about using mentions to get someone’s attention in a chat.

To start a new chat in Teams: 

  1. Select the New Chat  Teams new chat icon button.
    Teams new chat button in Windows

  2. Type the name, email address, or phone number of the person with whom you want to chat in the To: field.
     

    Tip: If you can’t find the person you want to add to the chat, try syncing your contacts on your mobile device. If you still can’t find them, you can invite them to Teams

  3. Select the person in the list of suggestions or contacts to start a chat.

  4. You can add more people to the chat by typing more names, email addresses, or phone numbers into the To: field.

  5. Type in the Type a new message window and select Send  Send button to send a message in the chat.

Once you’re in a chat, you can use @mentions to get someone’s attention in the chat. Learn more about using mentions to get someone’s attention in a chat.

Learn more about getting the conversation started in Teams for Windows 11.

To start a new chat in Teams: 

  1. Select the New Chat  Teams new chat icon button.
    Teams new chat button in Mac

  2. Type the name, email address, or phone number of the person with whom you want to chat in the To: field.
     

    Tip: If you can’t find the person you want to add to the chat, try syncing your contacts on your mobile device. If you still can’t find them, you can invite them to Teams

  3. Select the person in the list of suggestions or contacts to start a chat.

  4. You can add more people to the chat by typing more names, email addresses, or phone numbers into the To: field.

  5. Type in the Type a new message window and select Send  Send button to send a message in the chat.

Once you’re in a chat, you can use @mentions to get someone’s attention in the chat. Learn more about using mentions to get someone’s attention in a chat.

Contact us

For more help, contact support or ask a question in the Microsoft Teams Community.

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