Here are the answers to commonly asked questions about Visio for the web. If you are looking to get started, see View, create, and edit a diagram in Visio for the web.

If you're new to using Visio, see Beginner tutorial for Visio.

Which plans include the Visio web app?

The Visio web app is available with the paid Visio subscriptions (Visio Plan 1 and Visio Plan 2) and will be available at no additional cost for all Microsoft 365 commercial plans. 

The following table shows the capabilities and types of diagrams you can create and/or edit in Visio for the web with each plan. 

Supported capabilities and types of diagrams


Feature or diagram type

Visio in Microsoft 365

Visio Plan 1

Visio Plan 2

Visio web app

Create and edit diagrams with Visio for the web


Co-authoring and commenting


Unlimited number of shapes, pages, and documents

Canvas and app capabilities, formatting

General diagrams

Basic Diagrams

Block Diagrams

Business Matrix

Venn Diagrams

Cycle Diagrams

Pyramid Diagrams

Process diagrams

Basic Flowcharts

Process Diagrams

Cross-functional Flowcharts

SDL Diagrams

IT Database diagrams

UML Diagrams

ERD Diagrams – Crow’s Foot

ERD Diagrams – Chen’s Notation

Network diagrams

Basic Network

Detailed Network

Azure Diagrams

AWS Diagrams

Process model flowcharts*

Business Process Model and Notation (BPMN)

Maps and floor plans*

Floor plans, HVAC plans, and plant layouts

Schedule diagrams*

Timeline diagrams, Gantt charts, and PERT charts

Business diagrams*

ITIL, Pivot, Six Sigma diagrams, Value-stream maps, and organization charts

* Certain types of diagrams included in Visio Plan 2 are only available in the Visio desktop app, not in the Visio web app.

Microsoft 365 commercial plans that include the Visio web app

The following table shows a complete list of the Microsoft 365 commercial plans that will include the Visio web app. Visio for the web isn’t available with the Home or Personal edition of Microsoft 365. 




Microsoft 365 Business Basic

Office 365 E1

Office 365 A1

Microsoft 365 Business Standard

Office 365 E3

Office 365 A3

Microsoft 365 Business Premium

Office 365 E5

Office 365 E5

Microsoft 365 Apps for business

Office 365 F3

Microsoft 365 A1

Microsoft 365 F3 (includes Office 365 F3)

Microsoft 365 A3 (includes Office 365 A3)

Microsoft 365 E3 (includes Office 365 E3)

Microsoft 365 A5 (includes Office 365 A5)

Microsoft 365 E5 (includes Office 365 E5)

Microsoft 365 Apps for enterprise

Note: Small and medium business plans—such as Business Basic and Business Standard with a Microsoft account ID (,,,—will not have access to the Visio web app, as these plans do not qualify as commercial plans.

Is there a free version of Visio for the web?

Yes, you can use Visio for the web without a license to view basic Visio files. Sign in to your Microsoft 365 account, upload the Visio file to OneDrive, and then select the file there to open it. The file opens in your browser in Visio for the web, giving you the ability to see the file in read-only view. 

With Visio Viewer, you can also open, view, and print Visio drawings created in the Visio desktop app. However, you cannot create, edit, or save a new Visio drawing with Visio Viewer. For more information, see Use Visio Viewer to view or print Visio drawings

Additionally, Visio for the web is currently rolling out to all Microsoft 365 commercial plans, allowing subscribers to create, edit, and share general-purpose diagrams. Please note, this is a gradual rollout, expected to reach general availability worldwide by the end of the 2021 calendar year. You or your administrator can check which license you’re a part of by following the steps in What Microsoft 365 business product or license do I have? 

Visio also has two paid subscription plans—Visio Plan 1 and Visio Plan 2. Both include the ability to view, create, and edit Visio files in a web browser. For more information, see Compare Visio options.

Can I use Visio on a Mac?

Yes, you can use Visio for the web to view, create, and edit Visio files in the Safari or Chrome browser on your Mac. There’s nothing to install. For more information, see Use Visio on a Mac

Which browsers work with Visio for the web?

Use the most recent versions of the following browsers for the best experience with Visio for the web.

  • Microsoft Edge

  • Mozilla Firefox

  • Google Chrome

  • Apple Safari 10+

For more details, see Which browsers work with Office for the web.

On mobile devices, the ability to edit files in Visio for the web is only available on devices 9 inches or larger.

I just purchased a Visio plan and can't find it. Where is it?

Visio Plan 1 and Visio Plan 2 are web-based products. To find them, open your web browser and go to Then, sign in with a work or school account.

How do I install Visio for the web?

There’s nothing to install. If your organization has a Microsoft 365 subscription, you can access it from by signing in with a work or school account.  If your organization has a Microsoft 365 commercial plan, please note that Visio in Microsoft 365 may not have rolled out to your organization yet. For more information, please refer to the second to last question in this article about availability. 

Does the OneDrive for work or school storage that comes with a Visio for the web plan override my existing OneDrive for work or school subscription?

Both Visio Plan 1 and Visio Plan 2 come with 2GB of storage on OneDrive for work or school. If you don't currently have a OneDrive for work or school subscription, you'll receive 2GB of storage with your subscription plan. If you do have an existing OneDrive for work or school subscription, the 2GB of storage included in a Visio for the web plan does not add to your existing storage capacity nor does it override your current OneDrive for work or school subscription.

How does Visio in Microsoft 365 compare to Visio Plan 1 and Visio Plan 2? 

For a comparison of the key features between Visio in Microsoft 365, Visio Plan 1, and Visio Plan 2, see Compare Visio versions and features. To see which version you are using, open Visio and go to File > Account or File > Help. For more details, read What version of Office am I using? 

Can I view, comment, and edit diagrams created with a Visio Plan 1 or Visio Plan 2 subscription?

Viewing and commenting capabilities have been available, even prior to the rollout of Visio in Microsoft 365, and will continue to exist for all diagram types—regardless of whether the file was created with Visio in Microsoft 365, Visio Plan 1, or Visio Plan 2.

Editing capabilities will be limited to the diagram types included in Visio in Microsoft 365. For example, you can edit a block diagram with Visio in Microsoft 365 but will not be able to edit a network diagram without a Visio Plan 1 or Visio Plan 2 subscription.

For more information, see Why can’t I open a diagram for editing in Visio for the web? 

Can I create UML diagrams in Visio for the web?

You can view, create, and edit UML diagrams in Visio for the web with a Visio Plan 1 or Visio Plan 2 subscription. 

When you’re using Visio in Microsoft 365, UML diagrams can’t be created or edited, but you can view and add comments to UML diagrams. 

For more information, see UML diagrams in Visio

Can I create BPMN diagrams in Visio for the web?

BPMN diagrams can't be created or edited in Visio for the web. However, you can view and add comments to BPMN diagrams stored on OneDrive or Microsoft Teams.

Can I import shapes in Visio for the web?

Sorry, Visio for the web doesn't support importing shapes.

Can I add a clickable image overlay in Visio for the web?

Sorry, Visio for the web doesn't support this feature.

How do I protect my Visio files?

You can't set Information Rights Management (IRM) from within Visio for the web, but Visio for the web honors whatever access rights have been set for a file in the desktop Visio app once the file is stored online.

What data sources can I link my diagrams to?

Data linking is only available through the Visio desktop app, but in Visio for the web you can view data-linked diagrams.

Visio currently supports multiple data sources, including:

  • Microsoft Excel workbooks

  • Microsoft Access databases

  • Microsoft SharePoint Foundation lists

  • Microsoft SQL Server databases

  • Microsoft Exchange Server directories

  • Azure Active Directory information

  • Other OLEDB or ODBC data sources

Can I work on Visio files in Microsoft Teams?

Yes. You can view, edit, comment, and collaborate on Visio files right within Teams. Upload an existing Visio file from your desktop or create a new Visio diagram directly in Teams from the Files tab of any channel. You can also add your Visio files as a tab to easily access and edit them and provide diagram feedback in real time with @mentions. 

For more information, see Collaborate on files in Microsoft Teams.

Will Visio in Microsoft 365 be available for nonprofit plans?

Yes. Currently, Microsoft 365 Business Basic, Microsoft 365 Business Standard, Office 365 E1, Office 365 E3, and Office 365 E5 are offered at a discounted price to all nonprofits. Each of these plans will include the Visio web app.

For more information, see Compare Microsoft 365 and Office 365 offers for nonprofits

Will Visio in Microsoft 365 be available for GCC, GCC High, and other sovereign clouds?

We intend to enable Visio in Microsoft 365 for GCC, GCC High, and other sovereign clouds following the worldwide release.

Will Visio in Microsoft 365 be available for Consumer, F1, and other plans?

Not at this time.

When will Visio in Microsoft 365 be available to me?

We are starting a gradual rollout, introducing Visio in Microsoft 365 in August 2021. By the end of the calendar year, Visio in Microsoft 365 is expected to be available to all eligible tenants but can take up to six months to reach general availability worldwide. This excludes GCC, GCC High, and other sovereign clouds.

How can I enable Visio in Microsoft 365 once it is made available to me?

No action is required to enable Visio in Microsoft 365. Your administrator will be notified in advance prior to it being made available for your organization. Once Visio in Microsoft 365 is available, it will be enabled by default. You can access it from by signing in with your work or school account. 

See Also

Visio for the web Help 

Overview of Visio for the web

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