Why is GroupMe asking for my birthday?
We take the safety of GroupMe users very seriously and have security measures in place based on date of birth to help protect children. Read our full terms of use.
Note: Once you enter and confirm your birthday, you won’t be able to change it.
What do I do if I entered the wrong birthday?
If you entered the wrong birthday by mistake, you can verify your age by associating your GroupMe account with your Microsoft account. Learn more about associating a Microsoft account here.
Why can’t I create a GroupMe account?
You won’t be able to create an account if you don’t meet the minimum legal age requirements.
Why am I unable to sign in to GroupMe after verifying my age?
If you verify your age and don’t meet the minimum legal age requirements, your account will be suspended.
Why do I have to be over a certain age to use GroupMe?
Various governmental regulations require controllers like Microsoft to have authorization from parents to get a child’s consent where that consent is required for personal data processing in the context of Microsoft products and services, including GroupMe.
What does it mean if I am an underage GroupMe user?
Users who don't meet the minimum legal age requirements will not be able to create a GroupMe account or use any of the GroupMe services.
