Where can I manage my subscription?
If you purchased a Microsoft 365 Personal subscription from the app, go to Settings > [your name] > Subscriptions.
Microsoft 365 subscriptions purchased from the app will be charged to your device account and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is disabled beforehand. To manage your subscriptions or to disable auto-renewal, after purchase, go to your device account settings. A subscription cannot be cancelled during the active subscription period. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.
If you already had a Microsoft 365 subscription and did not purchase it from the app, you can manage it by going to the Microsoft account Subscriptions page.
How can I upgrade from a Microsoft 365 Personal to Family subscription?
If you purchased a Microsoft 365 Personal subscription from the app:
- Go to device Settings.
- Select your name, Subscriptions, and then Cancel Subscription.Your subscription will not be fully canceled until 15 days after the date your subscription was set to renew.
- After this time has passed, go to Settings, select your name, then Subscriptions to purchase a Microsoft 365 Family subscription.
If you already had a Microsoft 365 subscription and did not purchase it from the app, you can manage it by going to the Microsoft account Subscriptions page.