Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel. If you're trying to remove malware, you can use Windows Security (or another antivirus tool), or you can use the Windows Malicious Software Removal tool.

Office is prompting me for a product key. Use your Microsoft account, not your product key, to install and activate Office and individually purchased Office apps, such as Project, Visio, Word, Excel, and Outlook. Sign in to install Office. Bookmark the site below so you always know where to go to install Office.

Mobile device or work phone call: Enter your mobile device number and get a phone call for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a phone number, see Set up security info to use phone calls.

Sign in to the Advanced security options page of your Microsoft Account. Select Add a new way to sign in or verify then choose how you would like to receive security codes. Note: VOIP numbers cannot be added as a way to sign in or get verification codes. We'll send a security code to the new number or email to confirm.

If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription. Tip: Get tech expertise with Business Assist.

To see self-help answers, or to get support via email, Select Help from the top menu then Help. Open the Help pane. Enter your question or issue in the Search Help box on the right, and then press Return. If the self-help answers don't resolve your issue, try a different search, or scroll to the bottom of the Help pane and, under Still need ...

Help to decide whether you should install the 32-bit Office version or the 64-bit Office version. Which version is right for you depends on how you plan to use Office. Find out about choosing between 32-bit Office and 64-bit Office.

Locate your product key for Windows 10 or Windows 11. Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it. A digital license (called a digital entitlement in Windows 10, Version 1511) is a method of activation in Windows 10 and Windows 11 that doesn't ...

Activation helps verify that your copy of Windows is genuine and hasn’t been used on more devices than the Microsoft Software License Terms allow. This article will help you troubleshoot and fix common activation errors in Windows. For help finding your product key, see Find your Windows product key.