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MICROSOFT SUPPORT Contact Microsoft customer support The type of support Microsoft provides depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 ...

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Need help with an XBOX console, an XBOX game, or XBOX network? Find out how to get in touch with us.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

The type of support Microsoft provides depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription. Learn more about which products are included for home or for business.

Provides information for avoiding and reporting Microsoft technical support scams.

Support for Office 2021 has ended on October 13, 2026. Learn more about your options for Office.

Copilot connectivity troubleshooter Use the Copilot connectivity troubleshooter when you are having difficulty connecting to Copilot. This will check for firewall rules or other blockers to your connection. Start the Get Help app. In the Search bar, enter Copilot connectivity troubleshooter. Follow the steps provided.

Register the password reset verification method for a work or school account