Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Note In some cases, you may not be able to run the Gaming Services Repair Tool unless you are logged in as the Local Administrator on your PC. This happens when your Windows OS is 22H2 or older. If you are unable to run the Gaming Services Repair Tool you’ll need to update your Windows OS version.

You can connect your controller to a Windows device by using a USB cable, the Xbox Wireless Adapter for Windows, or Bluetooth. Some Windows devices also come with Xbox Wireless functionality built in so that you can connect a controller directly without an adapter.

See also. If you can't find Microsoft Store, see Trouble finding Microsoft Store in Windows 10. If you're having trouble launching Microsoft Store, see Microsoft Store doesn't launch. If you can launch the Microsoft Store but you are just having trouble finding or installing an app, see I can't find or install an app from Microsoft Store. Need more help?

Select Start , enter device manager.Then, select Device Manager from the search results.

Codecs allow you to play different formats of audio and video files. Media Player supports a wide variety of codecs. Most are included out of the box; some additional codecs can be installed from the Microsoft Store.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

To use the app on your console, make sure that your accessory is connected, and then:

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Launch the Xbox app on your PC.; Select your profile picture and go to Settings.; Go to About to view your version number.