Request a refund for digital games | Xbox Support
If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.
Subscriptions & billing | Xbox Support
Xbox subscription cancellations and refunds. Request a refund for digital games. Check your Xbox purchase history. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Get help with a digital code or gift card.
Play a CD or DVD in Windows Media Player - Microsoft Support
In Windows Media Player, you can play audio CDs, data CDs, and data DVDs that contain music or video files (also known as media CDs). You can also play video CDs (VCDs), which are similar to DVDs, although the video quality isn't as high.
Change the email address or phone number for your Microsoft account
Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.
Applies To:
Microsoft account dashboard
PC 版 Game Pass 常见问题解答 | Xbox Support
我有活动的 Game Pass Ultimate 或 PC 版 Game Pass 订阅，但适用于 Windows 的 Xbox 应用表示我需要订阅才能玩游戏。. 如何在电脑上使用我的 Game Pass 订阅？. 确保适用于 Windows 的 Xbox 应用中报告的 Microsoft Store 帐户是用于购买 Game Pass 订阅的帐户。. 在电脑上，Microsoft Store ...
下载并安装或重新安装 Office 2019、Office 2016 或 Office 2013
下载并安装或重新安装 Office 2019、Office 2016 或 Office 2013. 如果这是你 第一次 安装 Microsoft 365，则可能需要先执行一些设置步骤。. 展开下面的 “了解详细信息”部分。. 但是如果是重新安装 Microsoft 365，且已兑换了产品密钥并拥有与 Microsoft 365 相关联的帐户，请转 ...
Applies To:
Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Xbox 订阅取消和退款 | Xbox Support
你可以随时取消 Xbox 订阅。. 关闭定期计费将停止订阅的未来扣费，并使你在订阅到期之前使用其权益。. 你也可能有资格立即取消并获得退款；但不是所有订阅费用都能退款。. 了解如何在下面的“取消订阅”部分中取消 Xbox 订阅并检查退款资格。. 在以下国家 ...
主机版 Xbox Game Pass 常见问题解答 | Xbox Support
什么是 Xbox Game Pass？. 只需承担较低的包月价格，即可畅玩 100 多款精彩的 Xbox 游戏，包括一些专为 Xbox 360 和第一代 Xbox 打造的游戏。. Game Pass 订阅适用于 Xbox Series X|S、Xbox One、电脑和移动设备。. Xbox Game Pass Ultimate 适用于主机、移动设备和电脑，它还附带有 Xbox ...
帮助赠送电子游戏作为礼物 | Xbox Support
以下是一些可能的原因：. 你已达到可发送的数字礼品数量限制。. 此策略旨在保护我们的游戏社区。. 可能需要等待 30 天才能再次尝试。. 此游戏可能无法以数字形式赠送。. 请查看产品页面。. 可作为礼品发送的数字产品包括选择“作为礼品购买”。. 它并不是 ...
Phone Link requirements and setup - Microsoft Support
If you start from your PC: In the search box on the taskbar, type Phone Link , and then select the Phone Link from the results. You may be asked to sign in to your Microsoft account if you haven't already signed in with Windows. Install or open the Link to Windows mobile app on your Android device.