If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

If the email address is incorrect for your PayPal account, select Remove account. Select Add a new payment method. Select Credit card or PayPal. Follow the prompts to set up your credit card, debit card, or re-add your PayPal account as a new payment option using the correct billing address.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

若要申请退款，需要登录用于购买的 Microsoft 帐户，并提供所购买内容的名称、订单编号以及需要退款的原因。. 可以联系 aka.ms/contactxboxsupport 以获取退款申请和其他支持。. 有关 Xbox 实物产品（如光盘游戏和控制器）和其他 Microsoft 产品的详细信息，请参阅 ...

如何获得 Microsoft 365 个订阅的退款. 若要获得 Microsoft 365 基本版、个人版或家庭版的退款，请按照以下步骤取消订阅：. 转到用于购买 订阅 的Microsoft帐户的“订阅”页。. 登录. 注意: 请务必使用购买订阅的帐户登录。. 如果你从 Google Play 或 Apple 应用商店购买了 ...

Help Microsoft stop scammers, whether they claim to be from Microsoft or not, by reporting tech support scams at: www.microsoft.com/reportascam. You can also report unsafe websites in Microsoft Edge by selecting Settings and More > Help and Feedback > Report unsafe site when you encounter something suspicious.

无论是通过 Xbox 主机设备或还是仅通过计算机提供，这些数字游戏购买退款条款涵盖 Microsoft Store 的数字游戏优惠、Xbox 应用（不含电影和电视应用）、数字游戏捆绑优惠以及数字耐用和消费性游戏优惠，例如游戏季票、虚拟货币和微交易等（总称“数字游戏产品 ...

處理退款要求. 您可以在下列網頁登入原先進行購買的帳戶，開始任何數位遊戲產品的退款要求程序。. 請告訴我們您要求退款的原因。. 我們會使用這些資訊來改善我們的產品和程序，期盼能盡量減少日後退款要求的需求。. 如果我們核准退款要求，您將會在您 ...

To renew your Microsoft 365 subscription, you can buy an Microsoft 365 product key card from a retailer and redeem the key at https://microsoft365.com/setup. You can also renew your subscription online, without a product key, at https://support.microsoft.com/help/4026354/office-renew-your-office-365-subscription.

若要取消购买，需要登录用于购买的 Microsoft 帐户，并提供所购买内容的名称、订单编号和取消原因。. 收集此信息后，请联系 aka.ms/contactxboxsupport 请求支持。. Xbox 支持代理将通知你是否可以取消购买或退款。. 有关 Xbox 实物产品（如光盘游戏和控制器）和其他 ...