If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.

Enter code and reset password. Confirm the code to create a new password. Learn how to create a strong password. Paste or type the code you received and select Next. Type your new password and select Next.

To sign in to MSN just select Sign in at the top right hand side of the page and enter your Microsoft account information. You can also sign in to MSN by signing into Outlook, Office, OneDrive or other Microsoft services available on the MSN homepage.

Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

Sign in to www.office.com from a web browser and start using the apps on the web or access other web services associated with your account such as OneDrive. How you sign in to an installed Office app depends on your device.

Looking for help? For help from an agent, follow the Get help link below to chat or request a call—we’ll call you so you don’t have to wait. For even faster help, search for your topic on our site. Get help.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

You can customize the filter to block or allow senders or different message types. When you no longer want to see messages from someone, you can block a sender. Right-click a message from the sender you want to block, and then click Junk > Block Sender.

When you install the web version of Outlook as a progressive web app, you can do things like pin and launch the web version of Outlook from your computer's home screen or task bar and access your account while you're offline. Note: Learn more about the new Microsoft Edge at Microsoft Edge Insider.