If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Can't sign in to Microsoft 365 desktop applications. To provide temporary relief, these steps may help: Rebooting the device often helps to mitigate the issue. Run the commandlets below in user mode PowerShell to repair WAM. For more context see the article, Authentication fails in Microsoft 365 services.

Windows 11 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Windows 11 in S mode is only available in the Windows 11 Home edition.

You see the following error code when you try to download and install a game or an app through Xbox Live to your Xbox One console: 87E0000F. This error may mean one of the following: The Xbox One console doesn't have the latest update.

解决方案 2：删除并重新下载 Xbox 档案. 删除存储在 Xbox 主机上的档案，然后重新下载档案。. 步骤 1：删除 Xbox 档案. 按“Xbox”按钮 打开导航页。. 转到“档案和系统”>“设置”>“帐户”。. 选择“删除帐户”。. 选择要删除的帐户，然后选择“删除”以进行 ...

Change the keyboard layout or other method you use to type. Whenever you add a language, a keyboard layout or input method is added so you can enter text in the language. If you want to use a different keyboard layout or input method, you can add a new one or switch between the ones you have.

Open the Authenticator app. Select (+) in the upper right corner. Point your camera at the QR code provided by your identity provider or follow the instructions provided in your account settings. After your account appears in your Authenticator app, you can use the one-time codes to sign in.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.