We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.

Your shared Friends & Family subscription must be active on August 15, 2023, to be eligible. If you’d like to cancel or change your membership, visit your Microsoft account. We’ll send a personalized code (or more than one code) to your Xbox account on console and the Xbox app on PC.

Welcome to the MSN home page. MSN. The new MSN website brings you the best in online information and is uniquely yours across the different devices you might use throughout your day. You can stay connected to the best of our services in order to complete your daily tasks and you can customize and organize your home page to suit your interests.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Sign in to your Microsoft account, and see Shop & Earn History. Note that Microsoft Rewards points will expire if you don't earn or redeem anything in 18 months. Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

See how Xbox cloud gaming works on Android, Apple, and Windows devices, as well as Xbox consoles and Samsung smart TVs.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.