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Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Make sure you’re logged in, head to the Rewards page, and start exploring. As your points rack up, so do your opportunities to get great rewards. We make it simple to track progress toward anything you’ve got your eye on, including gift cards, sweepstakes, and donations to charity.

All about Xbox Game Pass Friends & Family. Note On August 15, 2023, the Xbox Game Pass Friends & Family preview program will end as we review what we’ve learned over the past several months and investigate how to build an offer which we can launch worldwide.

Play a CD or DVD in Windows Media Player. In Windows Media Player, you can play audio CDs, data CDs, and data DVDs that contain music or video files (also known as media CDs). You can also play video CDs (VCDs), which are similar to DVDs, although the video quality isn't as high.

Follow these steps to reset your Microsoft account password. Follow the steps on this page to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in.

Xbox subscription cancellations and refunds. Request a refund for digital games. Check your Xbox purchase history. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Get help with a digital code or gift card.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

Check the Xbox services, games, and apps for any service outages.

Open the Authenticator app, select Add account from the Customize and control icon in the upper-right, select Other account (Google, Facebook, etc.), and then select OR ENTER CODE MANUALLY. Enter an Account name (for example, Google) and type the Secret key from Step 1, and then select Finish.