Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1.

Add your accounts to Microsoft Authenticator. The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

You can join a Teams meeting anytime, from any device, whether or not you have a Teams account. If you don't have an account, follow these steps to join. If you're having trouble joining a Teams meeting, try I can't join a Teams meeting.

View messages grouped by conversation in new Outlook. At the top of the page, select Settings > Mail > Layout. Under Message organization, choose either of the options depending on whether you want to show email grouped by conversation or as individual message.

Follow the instructions. You can also use Quick Assist to give and receive remote assistance. Remote Assistance and Easy Connect let someone you trust take over your Windows 10 PC and fix a problem from wherever they are.

Find solutions to common problems, or get help from a support agent.

Take a snapshot to copy words or images from all or part of your PC screen. Use Snipping Tool to make changes or notes, then save, and share. Capture any of the following types of snips: Free-form snip. Draw a free-form shape around an object. Rectangular snip.

To make a call on your PC: Open the Phone Link and select Calls. In the Search your contacts box, search for a contact name or number. Alternately, you can directly enter a phone number on the dial pad. Select the Dial icon to start your call.